I strongly caution anyone considering using ZenMarket. My experience started normally — I placed two separate orders, fully paid for both, and raised a legitimate concern about one item that was clearly counterfeit, supported by extensive photo evidence and identical listing reuse from another seller. Instead of working constructively to resolve the problem, ZenMarket held my unrelated, undisputed order hostage to pressure me into abandoning my PayPal dispute. When I stood my ground and refused to double-pay or back down from protecting myself against a scam, ZenMarket retaliated by canceling my fully paid, unrelated order (which was not in dispute) and threatened to block my account entirely after resolving the case I filed — punishing me simply for asserting my basic consumer rights. Their behavior has been grossly unprofessional, retaliatory, unethical, and in violation of basic good faith principles. ZenMarket wants to act like a "neutral middleman" when it suits them, but then punishes customers by seizing unrelated packages if a dispute is opened — even when the item is objectively counterfeit. They made it impossible to proceed cooperatively, choosing instead to retaliate against a paying customer. If you value your money, your rights, and your peace of mind, avoid ZenMarket at all costs. There are better, more honest proxy services available.