I was having a pretty bad breakout when I decided to give Zenmed a try. I was in quite a rush to receive my products. My order was delayed due to fires this summer in California. A very nice representative emailed to let me know, I did not have to call to track down my order or anything. I just want to say she did an incredible job and kept me as a client. I've read a lot of reviews about this company's excellent service and quality products and I can tell you first hand, my experience has been no different. Keep up the great work making your clients such a priority!