The rosacea products repaired my skin when even the dermatologist's recommendation did not. I have used them for 10 years or more. Only once, very recently, did I have a problem getting an order shipped and that was corrected very satisfactorily by next day air shipment on your part. Thank you. I had given my reserves to my daughter-in-law to try. She loved it by the way. In just the short time I was without your products I saw a return of blemishes I had not had in years. I will not run short again!! I had always been very self-conscious of my red face and so its been a real joy to see it return to a healthy soothed state. My sincere thanks.