I recently sent an email to Nancy V. As follows: Early this week I received my order for: Gentle Cleansing Cream, Support Serum and the Anti-Redness Mask. I also have purchased from ZENMED the following products: SkinCorrect+ Renewing Microdermabrasion Complex and Skin Eraser AVT Cream Mineral Sunscreen SPF 40 Now I find that I am confused as when and how I should implement these products into an effective skin care regime based upon the following: daily; weekly; monthly. Aside, I am 52 years of age. Any advice for "peach fuzz" hair growth along jawline, upper lip and chin area. Does ZENMED provide a hair removal product? I have sensitive skin and find that I incur bumps and redness rosacea-like with facial hair removal products. Also, I lived in Melbourne, Australia, for 11 years, with lines and crepe-like skin suddenly becoming evident in the last year due to unprotected sun exposure whilst living there. I have Chron's so hydration is another issue. However, first and foremost, I am requesting that "Ask an Expert" provide personalized product recommendation with regard to a clear, concise practice that I can follow based upon the above-mentioned products I have procured and based upon daily; weekly; monthly usage. Thank you in advance. I appreciate your thorough and professional assistance and await in anticipation. Please forward your personalized recommended skin care regime to the email address provided below. Lisa Milligan Canada Telephone: 604 741 9794 (Morning, Late Afternoon, Early Evening) lsmllgn@hotmail.ca PS Learning to navigate website. Confused and require clarification with pending new serums. I need a personal, informed consultant that I can solely direct my concerns and issues and who does the research and understands my needs implicitly. Pleased with the products, but I have questions that will aid my feeling confident using the various products I have purchased and to my advantage. In particular, balancing and incorporating the above products in a beneficial regime. Thank you.