I have done a LOT of online shopping in my lifetime, living in tiny towns in the middle of nowhere. I learned not to expect much in the way of fast delivery or customer service. But wow, these people are the real deal- I was just diagnosed with rosacea and was searching out info when I found a referral to zenmed. I placed an order on a Wednesday and got it 2 days later. Placed a 2nd order on a Saturday night when the company isn't even open and still had on a Wednesday! Customer service is THE best I've ever experienced anywhere, and the products really work. I can tell a big difference after only a week. First time in months that my face isn't on fire and redness and bumps are reduced as well. Do not hesitate, just place an order and get some relief.