Over the last 2 years, I have had a mass DVD clearout and out of all the DVDs which have been sent to them, around 50 to 60% have been rejected with no explanation at all...I'm now looking to see there is an ombudsman or financial body which can hold them to account but this is totally unacceptable, unfair and they don't even have the decency to send the rejected items back...this is damn insulting and I will not be sending anymore DVDs to them from now!!
3 years ago
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