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Ziffit Reviews

4.0 Rating 1,621 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,621 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
“Courier came and collected with labels, got payment a few days later and everything was payed as I expected.”
Helpful Report
Posted 4 years ago
Thanks for your review :)
Posted 4 years ago
“I had traded £16 of books and received only £4 to my astonishment. I wrote to them expressing my disappointment. They investigated my it straight away and came back saying that they had missed out the remainder of my books. They have now paid me the right amount. They had kept me informed throughout the investigation. All good now. Thank you”
Helpful Report
Posted 2 weeks ago
“The process of using the app to value books is very quick and simple to use. The process of sending the box via InPost is also extremely quick & easy. My only issues have been with regularly being told that books have been ‘not received’ when they were in the box that was packaged and posted. However, this has always been dealt with promptly and satisfactorily when I bring it to their attention. Overall, I am happy with my experiences and continue to use Ziffit regularly to sell my unwanted books.”
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Posted 2 months ago
“I really appreciate Ziffit and how they aggressively work to help their customers. I shipped 21 books to them but evidently only 3 arrived. I believe the box was mishandled by FedEx along the way. I questioned Ziffit what happened and they put a team on this to investigate. Long story short-- they paid me the full amount. Amazing. Thank you Ziffit!!”
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Posted 3 months ago
“Excellent service”
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Posted 8 months ago
“They have had my items for over 3 weeks and still no sign of any payment. When you contact them you get an e mail saying they have received your items and they will be processed shortly. This was a week ago. Rubbish company I would advise people to avoid.”
Helpful Report
Posted 1 year ago
“4 out of last 5 trades they have rejected perfectly good items and it seems I am far from alone. Seems to be the way they operate simple theft. Used them for years but never again.”
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Posted 1 year ago
“Bloody scammers they will not pay u they will keep ur books and reject them. Stay away at all codt”
Helpful Report
Posted 1 year ago
“My husband and I are educators and we’re overwhelmed with the number of books in our house. The Sell Your Books app makes it so easy! They send the shipping label and you just drop it at FedEx. Will continue to clean out and send them books! So easy!”
Helpful Report
Posted 1 year ago
“I have been a happy customer of both World of Books and Ziffit. When I raised a small point that concerned me I had immediate response. The interaction was detailed and clear.The replies were very pleasant and courteous,it was a pleasure to communicate with the staff involved. The matter was settled to my satsifaction and gratification as it was not neccessarily an obligation on their part.One rarely comes across such professional yet friendly and thoughtful service.I continue to be a very happy customer. THANKYOU to ALL CONCERNED.”
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Posted 1 year ago
“I lost 570,700 Euros worth of USDT to a scam broker and thought it was gone forever. Thankfully, Oliver Recovery Agency stepped in and helped me recover my funds. Their team was professional, efficient, and kept me informed throughout the process. I’m beyond grateful for their expertise and support. If you’re in a similar situation, don’t hesitate to contact them via email at Olivercompanyexpert 505 @𝘨𝘮𝘢𝘪𝘭.𝘤𝘰𝘮 or WhatsApp +44 -74-38 -68-72 - 36 They are truly reliable”
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Posted 1 year ago
“I still can't believe it that my money was recover back into my account all thanks to Mrs. Rose Hoover for helping me recover my money back into my account, My god will continue to blessed you for the good work you are doing in helping people to recover their money back may god continue to bless you, if you are a victim of scam kindly contact her via:: Email:: rosehoover 90 ( @ ) gmail . com. WhatsApp:: +1 ( 301 ) ...409... ....2753.......”
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Posted 1 year ago
“Moonpay was the finest to me, until they made me regret ever using them. How do you explain the sudden disappearance of 1900€ worth of ETH? I am appreciative of the company that helped me get my money back because I have read good reviews about their recovery team recoveryhacker101[at]gmail[dot]com”
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Posted 1 year ago
“The most expensive books in my trade were flagged as 'not received, despite the fact that they were included in the box.This is a regular occurring experience with Ziffit I have photographed what I sent and will be filing a police report and contacting my MP and media outlets about this. I have emailed Customer service about this, and am awaiting a response prior to taking further action. Be aware of this before you trade your valuable books with Ziffit!”
Helpful Report
Posted 2 years ago
“Claimed they didn't receive any of the star wars books I sent, even though I put each book in individually while going down the list to double check I put everything in there. So I know it was all there. Then they stated that the most expensive book sent had damaged inside pages. The book was in perfect condition when it left.”
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Posted 2 years ago
“So simple and quick . The home collection makes things simple.”
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Posted 2 years ago
“They didn't pay me and they're not responding to my emails. I put the PayPal email that I wanted them to send it to and apparently they sent it to the email I used to create an account with on ziffit which is not active. So I sent them over 50 books and they robbed me. I've contacted several times. I have no history of payment received. They supposedly paid on the 21st of July it's now August 4th and have no payment. Thanks a lot, I needed the money to help pay my grandma's medicine prescription, lost faith in this company, and lost all of my valuable books for nothing. I cherished those books and hated to see them go. I shipped it very well too. I put each book individually in a bag and applied wrapping. It was very well packaged. All for NOTHING!! Even though 3 books were rejected. I forgot to mention that. THAT THE MAJORITY OF THE BOOKS WERE ACCEPTED”
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Posted 2 years ago
“The price offers are insulting. 50 books by a range of well known writers garnered ridiculous offers from 02p to 39p. Less than two more but no higher than £1.”
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Posted 2 years ago
“I have more than 40 books that I no longer wish to read and was considering donating them to charity. However, someone suggested I try selling them through this app, so I gave it a try. These books, which have been in good condition for just over a year since I bought them, didn’t fetch much. The sale only brought in about 10% of their total value, which barely covered the effort of packing them and dropping them off for collection. Given the minimal return, the time and energy spent were hardly worth it. In hindsight, I should have just donated them to charity.”
Helpful Report
Posted 2 years ago
“’m absolutely disgusted with the service Ziffit have provided. The information you have provided is entirely incorrect. I have been robbed. It’s disgraceful. £6 worth of my books are now in your possession and you have send me £0.11 I will be sharing my experience and ensuring that I spread the news of how horrendous the service is. Please reassess your system. Your system seems to be built on robbing people. Please sort it out. I will never use your service again.”
Helpful Report
Posted 2 years ago
“Hello Sean, Is there anything else I could help to support the refund process through Paypal? Please let me know. To be honest, I need the money. I already donated 5 or 6 of my books that actually expensive when I bought them new. For me, what Ziffit offers to me as the return is not that big deal knowing you guys are a big company. But why is it so hard to process the amount of money that is not even above $50. Please, please explain to me. What happened? I would definitely couldn't recommend you guys to people. You guys really treat customer like a garbage while we were trusting you with our books. Please consider this. God bless you all.”
Helpful Report
Posted 2 years ago
Ziffit is rated 4.0 based on 1,621 reviews