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Ziffit Reviews

4.0 Rating 1,621 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,621 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
“Free collection, competitive prices and straightforward website to use.”
Helpful Report
Posted 3 years ago
“Books sent are dealt with quickly and payments made promptly. A problem I had on my last trade was dealt with via email and to my satisfaction.”
Helpful Report
Posted 3 years ago
“I bought a DVD from World of Books a year ago and I sold it through Ziffit and it was rejected because something was missing. Since I have no means to know what was missing because your policy is to exclude the item from the trade list I feel hard done by for losing my 1.40 plus promo code of 10%.”
Helpful Report
Posted 3 years ago
“Sometimes it works well, but it’s just a lottery – too often many are marked as rejected, but above all as not received when they were sent in the same box.”
Helpful Report
Posted 3 years ago
“I still haven't received my payment after 7 days”
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Posted 3 years ago
“Excellent service thankyou”
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Posted 3 years ago
“Easy and quick. All good.”
Helpful Report
Posted 3 years ago
“Very easy Everything went to plan”
Helpful Report
Posted 3 years ago
“Process is easy and simple and fairly quick to complete, but you don't get paid very much!”
Helpful Report
Posted 3 years ago
“I sent a trade, it was collected over 2 weeks , I have the proof Contacted urselfs start of the week, heard back yesterday, saying parcel lost, but you would honour the trade value. You have since cancelled the trade as unrecieved and I can't get any confirmation when I'm likely to receive my pay. You used to be very efficient but not any longer.”
Helpful Report
Posted 3 years ago
“Ziffit could not provide proof as to why they didn't pay for an item I sent-it was stated as parts missing but that was impossible. Will not be using again and would not recommend”
Helpful Report
Posted 3 years ago
“Very efficient when selling items. Very efficient pick up of items. Disappointed that severeal items I sent were rejected. Otherwise very happy with your service.”
Helpful Report
Posted 3 years ago
“Usually very good. When you trade, they give you a price without specifying the condition. I try an weed out any poor ones before sending. Any that do slip through and are rejected, they usually give an explanation, e.g. bent cover, or underlining. However, they must be overwhelmed with books at the moment; the last trade I sent on 11th April, Trade 7427743, only half of the books were accepted, the others were marked as "not received"”
Helpful Report
Posted 3 years ago
“Frustrating to be forced to have a pick-up rather than take to a drop off myself, but the driver was prompt. A few books declined for water damage, two cds damaged, three cds 'not included': no books had been near water; I tested and cleaned all the cds; I checked them off the list as I packed them....... someone's pocketing items instead of paying us the derisory amounts Ziffit offer. Really poor.”
Helpful Report
Posted 3 years ago
“I had one item rejected (no explanation) and anothertwo where Ziffit claimed they were not received. I know that all my books were in good condition and that all were in the package. This does not inspire confidence”
Helpful Report
Posted 3 years ago
“Understandable Web site easy to use it does not need a smart phone any computer as long as WiFi is available ideal for older sellers. Payment is made promptly prices are fair only problem without a car getting to drop off points.”
Helpful Report
Posted 3 years ago
“Good price normally paid for my books. Payments sometimes a bit slow coming through. Otherwise, customer service good.”
Helpful Report
Posted 3 years ago
“Fab service. Extra cash for sorting my books out ❤️”
Helpful Report
Posted 3 years ago
“You booked for 3 boxes to be collected, but i 4. It Caused so much trouble mainly the fact that I couldn't discuss this with you as the contract lines are still closed.....I'm sure that you will blame covid but that's not an excuse.”
Helpful Report
Posted 3 years ago
“Always very straightforward and easy to process each item but a shame that some of your items aren’t worth much even when brand new. Overall service is great and I like having the option to drop off or have my items picked up.”
Helpful Report
Posted 3 years ago
Ziffit is rated 4.0 based on 1,621 reviews