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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
Efficient service and collection but I was extremely disappointed as again they said items missing and I Know they were all in the 1 box!
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Posted 1 year ago
Dealt with very quickly. Prices paid could be better.
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Posted 1 year ago
There was an initial problem as the pick up driver was given the wrong postcode. Once it was sorted out, my parcel was picked up promptly and payment followed within two days. Very good service. I will undoubtedly use Ziffit again.
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Posted 1 year ago
Speedy service and DPD turned up on time
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Posted 1 year ago
good, prompt efficient trading; some prices amazing and some disappointingly low - guess it balances out!
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Posted 1 year ago
Easy process. dropped off packages at local FEDEX drop place. A little slow with getting the books but review and payment were as advertised (3-5 days for review, 2-3 days for payment) wish the payments for books were a little higher but then Ziffit does pay the shipping costs.
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Posted 1 year ago
Easy to use, great on collecting parcel from my door, great on sending the funds.
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Posted 1 year ago
Would have been 5 stars, but original collection driver didn't turn up when stated & said we didn't leave parcel out! Otherwise a fabulous way to raise funds for Charity.
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Posted 1 year ago
ziffit easy to use and problem free, prompt service. However their delivery service provider DPD is unreliable and sadly collection by then appears to be the only way to get items to Ziffit. Would prefer the option of dropping of at a parcel shop
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Posted 1 year ago
An easy system, the locker boxes for delivery are convenient. Some prices are low but overall good
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Posted 1 year ago
Straightforward using the Ziffit App, though lots had to be manually keyed in. So many not accepted thus they went to charity shops. The worst thing is the low prices given. Two books I had purchased from WOB, which were in an appalling condition, for which I'd been charged about £4 each, were Rejected at the Processing stage. Different rules. DPD collected as arranged, payment was reasonably fast. I can't say Ziffit made me happy, but at least there was a tiny return on my book clearance.
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Posted 1 year ago
Process is easy and simple and fairly quick to complete, but you don't get paid very much!
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Posted 2 years ago
Usually very good. When you trade, they give you a price without specifying the condition. I try an weed out any poor ones before sending. Any that do slip through and are rejected, they usually give an explanation, e.g. bent cover, or underlining. However, they must be overwhelmed with books at the moment; the last trade I sent on 11th April, Trade 7427743, only half of the books were accepted, the others were marked as "not received"
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Posted 2 years ago
Always very straightforward and easy to process each item but a shame that some of your items aren’t worth much even when brand new. Overall service is great and I like having the option to drop off or have my items picked up.
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Posted 2 years ago
Provides an opportunity to recycle your preloved books. Pays a reasonable price.
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Posted 2 years ago
The process is very simple and efficient - scanning, posting, payment done in about a week. Because it was a big box of books, a courier collected, which was great. My main issue is if I have a small box to sell then ziffit only offers the option of dropping them at in-post lockers - and the ones near me are always full. I wish the option of taking the box to a local store was still available.
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Posted 2 years ago
Quite an easy process and payment came through without any issues
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Posted 2 years ago
Missed out on 10% extra, other than that was collected on time by a very kind driver, and received payment in full.
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Posted 2 years ago
Pleased to be able to easily sell my books
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Posted 2 years ago
straitforward transaction
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Posted 2 years ago
Ziffit is rated 4.0 based on 1,616 reviews