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Ziffit Reviews

4.0 Rating 1,621 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,621 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
“Easy process. dropped off packages at local FEDEX drop place. A little slow with getting the books but review and payment were as advertised (3-5 days for review, 2-3 days for payment) wish the payments for books were a little higher but then Ziffit does pay the shipping costs.”
Helpful Report
Posted 3 years ago
“Prices too low, rejected too many dvd's, some I could have sold on ebay for a lot more. Ziffit is so picky. We should have the option to get dvd's back from them if they reject them, our shipping cost of course.”
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Posted 3 years ago
“Quick and easy to use. Payment really quick”
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Posted 3 years ago
“Not happy with my last trade. Ziffit lost 3 of my items and said not received and didn't pay. When I complained they promised to reimburse the trade for the lost items and then didn't reimburse me. When I complained again they have ignored me. They are getting complacent with former good reviews. YOU ARE ONLY AS GOOD AS YOUR LAST TRADE and I am looking elsewhere for alternatives!”
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Posted 3 years ago
“I've done this before many times already. You are great”
Helpful Report
Posted 3 years ago
“Brilliant way to sell DVDs love it.”
Helpful Report
Posted 3 years ago
“Easy to use, great on collecting parcel from my door, great on sending the funds.”
Helpful Report
Posted 3 years ago
“Put some old books for sale, got a few quid less than the original total - due to some books being slightly damaged, but happy with the final total. Would use again, got paid within 2 weeks of submitting my items.”
Helpful Report
Posted 3 years ago
“keep losing items i send via post locker”
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Posted 3 years ago
“Brilliant company to sell books to.”
Helpful Report
Posted 3 years ago
“Would have been 5 stars, but original collection driver didn't turn up when stated & said we didn't leave parcel out! Otherwise a fabulous way to raise funds for Charity.”
Helpful Report
Posted 3 years ago
“Not happy that I was told nine books were not in one packaged another two packages had two missing they were definately in the boxes was told they must have been lost in transit does that mean the boxes were opened up and books taken.”
Helpful Report
Posted 3 years ago
“ziffit easy to use and problem free, prompt service. However their delivery service provider DPD is unreliable and sadly collection by then appears to be the only way to get items to Ziffit. Would prefer the option of dropping of at a parcel shop”
Helpful Report
Posted 3 years ago
“Efficient way of passing on books for others to enjoy”
Helpful Report
Posted 3 years ago
“Very good, easy service. Will be reusing.”
Helpful Report
Posted 3 years ago
“I wasn’t paid for 5 out of 12 books. One was a brand new book and in excellent condition but was marked as damaged. Terrible. Donate to charity instead. Not worth the time and effort.”
Helpful Report
Posted 3 years ago
“An easy system, the locker boxes for delivery are convenient. Some prices are low but overall good”
Helpful Report
Posted 3 years ago
“Great place to sell your Books great prices you give me for my books Will continue to sell with Ziffit.”
Helpful Report
Posted 3 years ago
“Collection and payment were quick and simple”
Helpful Report
Posted 3 years ago
“Straightforward using the Ziffit App, though lots had to be manually keyed in. So many not accepted thus they went to charity shops. The worst thing is the low prices given. Two books I had purchased from WOB, which were in an appalling condition, for which I'd been charged about £4 each, were Rejected at the Processing stage. Different rules. DPD collected as arranged, payment was reasonably fast. I can't say Ziffit made me happy, but at least there was a tiny return on my book clearance.”
Helpful Report
Posted 3 years ago
Ziffit is rated 4.0 based on 1,621 reviews