I’m thinking of finding another Book seller to buy my books. You pay very little and recently I sent in a book which was in perfect condition and a first edition signed by the author/ designer which I know retails second hand £40 plus . You rejected it saying it was unacceptable condition ( presumably because it was signed) which is ridiculous . I have found Ziffit to be a convenient way to sell books but the fact you reject books often when they are perfectly fine is not right. I do think you should give the sender an opportunity to have the book returned even if you expect the postage to be paid by sender . I did try to cancel the trade because your website said you could do that but it turned out that you haven't implemented that feature yet. I have a huge amount of books I want to clear but before I consider trading with Ziffit again I’m going to see if there is an alternative book seller