“They have lost and delayed my orders 2 times in a row, most of the time it is almost impossible to get anything done . I dont recommend at all anyone using this company for prescription pet foods at all and they seem to be priced much higher than their competitors. Very dissatisfied with this company , my pet has run out 2 times of prescription pet food even when I order a whole week before running out , I placed the order 5 days ago and the carrier still does not have possession of it at all and shows only a label created 5 days ago , ground shipping takes 3 to 5 days on delivery not including weekends or holidays which can extend the time into 2 weeks from ordering because of this company's warehouse incompetence.”