“I've made a few orders from 1A Auto.
They advertise same day shipping and even give you a date when your package will arrive. But they haven't been on time with any of my orders. The other problems I have with this vendor is there is non way to contact them other than email, meaning you won't hear back from them on any questions for a few days and even when they do email you and give you inadequate information, you have to email them again and wait even longer. And I've yet to receive a tracking # from them.
And companies wonder why so many consumers use Amazon and Ebay these days!”
“Sent the wrong size rotors, claimed I needed to know the correct size. I put vehicle info into their system & I ordered what it showed. Called & they said I could buy new correct ones. No return on the incorrect sice they were put on before realizing they were not correct, now considered used parts. Wanted another $100 for correct rotors NO!”
“Part promised 6/10/20 given shpg date of 6/5 sent email 6/8 and now advised new shpg date of 6/10. Anthony of csc advised will not expedite and out of their control. Not dependable at all. Their site has high ratings but unable to submit a review. Wonder how they got those ratings. BEWARE”
“I was sent the wrong harness for the Mirrors I purchased. They will work just fine after I modify that the harness that they sent me. Customer service has NO automotive experience at all and is of no help. Customers are not allowed to speak with technicians at all. I take them 1 to 3 days to discover if what you are telling them is true. Know ahead of time that you will need to modify anything that you purchase from them. I was finally told that their guarantees are not on all parts. Avoid!”
