Login
Start Free Trial Are you a business? Click Here

1outlets.com Reviews

4.1 Rating 594 Reviews
E
Happiness Grade
E

Refund - Difficult

41.67%
Industry Average
I am currently demanding a full refund.
posted 2 weeks ago - Anonymous
I have had exactly the same problem as detailed in most other reviews here; notably none-delivery of orders followed by an unwillingness to refund the money they have taken. (They will not return your money, but they issue an "in-house credit', which is worthless as they will not deliver any subsequent orders received). This is a SCAM and they should not be allowed to trade. DO NOT USE THIS COMPANY.....
posted 1 month ago - Spurdle
1Outlets is Scam/Fraudulent Seller. Like everyone else, they took my money and disappeared without sending me what I ordered. No way to get a refund, customer service did not respond. Their phone number on their site is fake.
posted 1 month ago - ""
Shocking website!!!! Don’t touch it. Didn’t send goods and won’t issue a refund. These guys shouldn’t be allowed to still be operating.
posted 1 month ago - Serena
Then, yesterday was informed they had to cancel my order and would arrange the refund.
posted 2 months ago - ""
My order was canceled and even after a month of processing the refund, the money has not been credited to my account. They are thieves, and I do not recommend ordering anything from them.
posted 6 months ago - Helena
SCAM! Ordered items never came. Asked for a refund but they only offered store credit.
posted 7 months ago - Tom
How am I gonna get my money worth when every time I ordered something, they will give same excuses like above and cancel the order, refund money as store credit.
posted 7 months ago - Carolynn
Same old story... I ordered goods, they sent me the order confirmation, then they informed me they couldn't deliver it to my country. I asked for refund = reimbursing me the money, they kept answering with in-store credit (why should I buy anything from them when they couldn't ship it?!). No answers to my e-mails since May 21st, 2025. Frauds and thieves.
posted 10 months ago - Małgorzata from Poland
They said that will refund and store credits.
posted 1 year ago - Saule