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1outlets.com Reviews

4.1 Rating 541 Reviews
F
Happiness Grade
E

Refund - Difficult

38.89%
Industry Average
Same old story... I ordered goods, they sent me the order confirmation, then they informed me they couldn't deliver it to my country. I asked for refund = reimbursing me the money, they kept answering with in-store credit (why should I buy anything from them when they couldn't ship it?!). No answers to my e-mails since May 21st, 2025. Frauds and thieves.
posted 1 week ago - Małgorzata from Poland
They said that will refund and store credits.
posted 2 months ago - Saule
Like many others here, I ordered and paid. Weeks later they said they can’t deliver. Never received a refund. Now they don’t even answer my emails.
posted 3 months ago - GM
Would give 0 stars if possible, ordered two months ago, then received an email saying my order isn’t coming, said they would refund my money back, another month goes by and they will only give me account credit, I’m now down a stupid amount of money for nothing, been robbed and scammed, why would I order from a website that doesn’t deliver ??? Scam
posted 5 months ago - Anonymous
A complete SCAM !!!! I SPENT 64 EUROS THEY DID NOT SEND MY ORDER THEY HAVE BEEN PROMISED TO REFUND ME THE MONEY AND NOW THEY ARE NOT ANSWERING MY EMAILS LIKE MANY OTHER PEOPLE THEY ARE SCAMMING INNOCENT BYERS. MY ONLY WISH IS THAT SOME OF THESE PEOPLE END UP IN HOSPITAL WITH CANCER.
posted 5 months ago - Anonymous
You are not honest. People should not buy as you never send the goods or refund. 1 star for corny e mails though.
posted 5 months ago - Anonymous
I bought some drip drop sachets from them 2 months ago and the product was not allowed into NZ. They then offered me a voucher which I declined as I didn’t want anything else they sold. After calling them I was told I would get refunded and it’s been 2 weeks with no refund and they are not responding to my emails. Currently feel like I have been scammed and wasted $140.00!!!
posted 7 months ago - Anonymous
Ordered an item on September 1st. It never arrived. Didn’t want anything else so they agreed to refund my account in 5-30 days. It’s not been refunded, sent 5 polite emails which they are now ignoring. It’s been well over 30 days
posted 7 months ago - Theresa Morton
As per all the other online reviews, they are a seller that will take your money for an order and weeks and weeks later provide you with a land excuse that their system or the product isn’t available and they will not provide to you a refund.
posted 7 months ago - Anonymous
Stole from me. Multiple attempted purchases, never received my purchase or my refund despite promises to do so. Scam website
posted 8 months ago - ""