“Great customer service from start to finish. I am more than pleased with my new front door there was lots to choose from. The fitting was smooth and very well done, quick too.
A neighbour noticed my new door and called to ask if she could look at the door more closely as she was thinking to get a new door she has since had one fitted too, I think word has got around that the product is worth investing in.
I am having two new bedroom windows fitting in January.”
“Amazing company, I was looked after amazingly from start to finish. Each person I spoke to or met was so professional, respectful and well informed.
Our quote from Ali was brilliant, the surveyor was polite and considerate, the admin team was quick and efficient and finally the fitters were ace!!! Left the house cleaner than they found it.
Don’t think twice!!”
“Doors in less than a week and we’ve had a major issue for half of that. Door will not unlock so is jammed shut. I’ll reconsider this review when it’s fixed.”
“Bought a front door 3 years ago and recently the door would not lock. We were given 15 year guarantee but after calling 5 times this week and leaving numerous messages we never received a call back. Due to my wife & daughter not sleeping due to being anxious about not being able to lock the front door we ended paying a locksmith to come out & still no return call from 1st Glass. The door constantly drops due to not been fitted properly so hinges are adjusted to their max causing the door to constantly stick. Avoid at all cost as after service is non existent!”
“From start to finish the whole process was high quality!! Great communication, great product and great service… and GREAT price. I wouldn’t use anyone else in the future!”
“From the home visit to help us to decide what we required to yhe delivery and installation of the door were all handled in a very professional manner. The door turned up on time and was fitted with no fuss or mess in a matter of a couple of hours. Very pleased with the service and product. I would have hesitation recommending them and will certainly give them a call if I need any of my windows changing.”
“Really pleased with our new windows and doors the fitters were really good cleaned up after them selves and friendly this is the second time I've used this company and always good”
“My experience with 1st glass U.K was truly first class! The initial meeting with James was great, he was knowledgeable, friendly and made us feel comfortable with really clear explanations of the whole process from start to finish.
We opted for a window to door conversion with 1st glass, when the guys came to fit the doors they were great, super friendly, quiet and quick, leaving no mess behind and doing a great job of what we asked for.
We couldn’t be happier!
Great work.”
“From start to finish, it went smoothly. All the staff were great, from getting our quote to installation. Love my new doors. Very happy customers and we would gladly recommend, 1st Glass did a 1st class job!”
