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365 electrical Reviews

4.8 Rating 79 Reviews
94 %
of reviewers recommend 365 electrical
Visit Website

Phone:

0116 242 1 365

Email:

customerservices@365electrical.com

Location:

111-115 King Richards Road
Leicester
LE3 5Q

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Anonymous
Anonymous  // 01/01/2019
terrible don't answer e mails told me 6 to ten days 15 days later rang them yet again to be told it will be another week so i cancelled now waiting for refund
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Posted 8 years ago
TIME WASTERS! I ORDER GAS COOKER,PAID WITH CARD,DAY LATER THEY CALLED ME TO SAY THAT THIS HAS BEEN CANCELED BECAUSE THEY DO NOT HAVE IT IN STOCK! SO WHY IS IT ON THE WEBSITE?! WHY YOU SELLING STOCK THAT YOU DONT HAVE!? SO THEY OFFER ME REFUND. THAT WAS ON FRIDAY AFTERNOON. I WAS EXPECTING MY MONEY BACK ON CARD MONDAY SO I CAN BUY COOKER SOMEWHERE ELSE. BUT NO. TODAY IS MONDAY AND TODAY I RECEIVED EMAIL SAYING THAT THEY PROCESSED MY REFUND AND MONEY SHOULD BE CREDITED WITHIN 3 WORKING DAYS!!! SO BECAUSE OF THESE TIME WASTERS I HAVE WASTE WHOLE WEEK!!!!!!!!!! WHOLE WEEK WITHOUT COOKER CAUSE MY FUNDS ARE BLOCKED BY THEM!!!!!! TIME WASTERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Posted 9 years ago
I purchased a fridge/freezer from 365 electrical for my garden flat. When placing the order I called them to see whether they would deliver the item to my room of choice and was told that they would with a charge £15 extra for a 2 men delivery. The day of delivery, two men showed up saying that they would deliver ground floor only and refused to collect the old appliance. The next day I called the company and was told I would only receive a partial refund as according to their terms of conditions they deliver to ground floor only. When asked to comment for the extra charge for the basement delivery they refused to comment. I emailed several time to find an explanation but did not have the pleasure of a reply. Needless to say avoid 365 electrical, they are unprofessional, unhelpful and have a very poor customer service. I am now seeking compensation for the outstanding sum through VISA.
Helpful Report
Posted 9 years ago
365 electrical is rated 4.8 based on 79 reviews