365games.co.uk Reviews

“ Waited 5 days still no refund so AGAIN emailed and messaged in the chat and the same customer service person who told me she had issued my full refund a few days before said oh I'm sorry it looks like your refund didn't go through on the system so I'll have to manually do it again. ”

“ Contacted them through their messaging service within the order twice with no reply. ”

“ I am now going in circles with customer service. ”

“ As already stated on here - terrible customer service and incompetent with respect to returns. ”

“ Ordered a game for a Christmas present, should have arrived Christmas Eve, paid extra for fast delivery. Still no game , cannot get through to customer services plus the link for live chat to customer service isn’t working ! Will be contacting trading standards. Will never use this company again. I have emailed the company aswell but had no response . ”

“ bad service . or fake . spam I buy a game (call of duty ) £58 on 15.12.20 today is 22.12.20 nothing arrives. Frist time o buy on 356games very bad experience .I open a disput on PayPal. ”

“ Don't use this group of amateurs, pre ordered game to arrive on 10th, still not arrived, did not use the postage method I paid extra for, customer service total waste of time do not care for their customers. ”

“ I contacted their custumer service immediately upon receipt. ”

“ Ordered black ops Cold War on September 23rd told it was dispatched on Tuesday it is now Saturday one day passed release and still no game the whole point of a pre order is to get it on the day of release or day before not 4 days after release never again will I use these idiots again customer service is shocking and now it’s Saturday there is no one available to talk to even though probably hit me with the covid excuse ”

“ Bad customer service. Paid extra for delivery with dpd ignored. No item. Not good. I would avoid. ”