4ourhouse Reviews

“ Scammers. I ordered a shelf for the fridge and I still haven't received it. Don't be fooled. Customer service is non-existent. ”

“ Paid nearly £9 for saturday delivery for a part that cost over £8. Saturday has been and gone. Ordered the part around 3pm on the friday. Have emailed customer service for a refund. Why would I pay nearly £9 for delivery the following saturday? Rubbish. ”

“ poor customer service, was not informed that it would take 3 months to deliver a simple charging cable for a samsung tablet, no follow-up info Customer Chat not at all helpfully first one carried on with standard B/S platitudes and cut me off, second one took more details but mysteriously disappeared after asking for more details that were already in the system. ”

“ Wished I'd read reviews before ordering. Parts have not been delivered, no customer service. AVOID AT ALL COST. ”

“ Do not use this company!!! the fail to return emails, have no customer service and contact ”

“ Ordered a part after 2 weeks still not arrived, contacted many times using their customer service forms - ignored. Found a contact number for them but it's a premium rate line which left me waiting and then hung up costing a lot of money and still no resolution. AVOID THIS COMPANY. Yes it's cheap but in the long run you're better paying more to a reputable company. ”

“ I never received my item, when I tried to contact customer service I've got automated response that they have a problem with the emails. The company is a scam. ”

“ Reluctant to give even 1 star. Ordered 2 items last August. Only 1 delivered. Advised in November that there was a delay in getting the 2nd part. Haven't heard since. No refund offered. No phone lines. Customer service is a joke. ”

“ Absolute state of a company. 11 days, no delivery - get told i have to wait another 4 days before i can request a refund, which will then take another 5 days to come through, before i can order another part. Zero customer service, judging by the reviews others have experienced the same. AVOID AT ALL COSTS. ”

“ No response to customer service response despite having been given assurances of a refund. Joke of a company. Avoid at all cost! ”