4ourhouse Reviews

“ poor customer service, was not informed that it would take 3 months to deliver a simple charging cable for a samsung tablet, no follow-up info Customer Chat not at all helpfully first one carried on with standard B/S platitudes and cut me off, second one took more details but mysteriously disappeared after asking for more details that were already in the system. ”

“ Wished I'd read reviews before ordering. Parts have not been delivered, no customer service. AVOID AT ALL COST. ”

“ Do not use this company!!! the fail to return emails, have no customer service and contact ”

“ Ordered a part after 2 weeks still not arrived, contacted many times using their customer service forms - ignored. Found a contact number for them but it's a premium rate line which left me waiting and then hung up costing a lot of money and still no resolution. AVOID THIS COMPANY. Yes it's cheap but in the long run you're better paying more to a reputable company. ”

“ I never received my item, when I tried to contact customer service I've got automated response that they have a problem with the emails. The company is a scam. ”

“ Reluctant to give even 1 star. Ordered 2 items last August. Only 1 delivered. Advised in November that there was a delay in getting the 2nd part. Haven't heard since. No refund offered. No phone lines. Customer service is a joke. ”

“ Absolute state of a company. 11 days, no delivery - get told i have to wait another 4 days before i can request a refund, which will then take another 5 days to come through, before i can order another part. Zero customer service, judging by the reviews others have experienced the same. AVOID AT ALL COSTS. ”

“ No response to customer service response despite having been given assurances of a refund. Joke of a company. Avoid at all cost! ”

“ OVER 2 MONTHS WAITING so far for a part that was shown as in stock on site, I had to contact them to see what was happening after a month and was quoted a date two weeks later for delivery, never happened, contacted them a FURTHER MONTH LATER and have now been quoted another date… I advise everyone to shop elsewhere, horrible experience, poor customer service, I will not use this company again. ”

“ The item I’ve ordered just doesn’t fit but because they didn’t include an invoice l can’t return the item I’ve sent 4 messages without a single reply the telephone number is an automated go away message and now they have the cheek to ask for a review …no customer service at all . ”