“Never received my order or any tracking number and whenever i tried to contact them they never replied back and get ignore, i am contacting my bank now and open a dispute.”
“I ordered my product a month ago and it still hasn't even been shipped. I've contacted support constantly for the last 2 weeks with just a generic answer "we are having issues with our courier". I honestly dont think they will ever send it so have asked for my money back. I've asked for my money back every day for the last 3 days and they refuse to refund me. Dont buy from these guys, it looks too good to be true and it is. They will pocket your money and never send you a product.”
“My order didn’t arrive. I contacted the company several times and received the same response each time. “Please be aware the couriers are slow due to COVID.” After a month I placed a dispute with PayPal.”
“We are still waiting 3 weeks later for our massage gun to be delivered. Every time I send and email asking for tracking number I get nothing but an unhelpful automated response. I am doubling the legitimacy of this company.”
“Very good product does exactly what it says. Attachments are great would recommend to any gym goer.
Ordering customer service and delivery was amazing”
“If there was zero stars I would of selected that. Your website said 3 days delivery and so far it has been 4 weeks and the item still isn’t here. I have been in touch with your company and they insist it is on its way and won’t give me a refund. 100% disappointed, I choose to buy through you as it was a birthday present. Embarrassingly a very late birthday present.”
“Ordered a massage gun of athlefix 1 month ago, got screwed around and given a generic response each time I emailed to follow up on the whereabouts of my order. Still haven't received it and am now down $130 dollars. Would advise anyone to not waste your time or money ordering from them. I've also read a multitude of reviews from people who have suffered the same or very similar experiences. 0/10 would not recomend”
“This company advertised online as ‘guaranteed 2 days delivery’ . Ordered 9 July 2022, as of 10 August 2022, company hasn’t even provided a tracking number! Disputed with PayPal. CANNOT BE TRUSTED”
“Purchased on the 24/7 & still waiting on delivery, have emailed twice & requested a tracking number but have received lame reply’s about courier being delayed by Covid & having a backlog of orders. Very poor service, very good at diverting attention to other excuses & not simply supplying a tracking number as they state when you purchase it.
DISAPPOINTED to say the least.”
“I have just lodged a complaint with Fair Trading. Athlefix claim they have shipped this item however refuse to send a tracking number or the courier.”
“The web said 3 business days arrived all Australia
I already waiting almost one month still not yet get my massage gun
I mail two times to ask just said few days arrive already many few days I still get nothing!!!!!!
When I can get my massage gun???????”
“I have been waiting for my items for nearly five weeks and it still has not been delivered.
Customer services could not track my delivery and went quiet. So disappointing!”
“I have ordered a massage gun since 15 June and still haven’t received it, the purpose of the purchase was to relieve my pain. Don’t recommend Athlefix, really disappointed with having to wait so long for something I needed so desperately.”
