“Terrible customer service, claims of 2 day delivery just a lie. No tracking number supplied, claimed to have shipped until pushed for a refund. Never received product so cannot comment on this. BUYER BEWARE”
“Purchased from Australia, No idea where the shipment is, despite multiple emails no tracking number given, only reassurance that everything is in order
It’s been over 3 weeks but no sign of anything yet
Feels like a scam and I can see similar reviews coming up now.
I”
“I ordered my package over a month ago it still has not arrived. When I send an email to ask for a tracking number I get the same response everytime which is “ Please be aware the couriers have advised they are currently experiencing delays due to staffing issues, rest assured your order is on its way to you”. I requested a refund and did not receive anything all I want is either the massage gun I payed for or my money back. DO NOT BUY!!!!”
“This is a SCAM... these people have scammed thousands of helpless people out of $100's of $1000's dollars...
They will be reported to the government...
No one should buy from this company because u will be the next victim,
These people pry on people instead of getting a real job... they steal.”
“Absolutely shocking customer service, I have been waiting for my massage gun for over a month now, and when I contact the company I receive an automated response. No tracking number to track my package. I doubt it's even coming. Do NOT recommend seriously disappointed as I purchased as a gift.”
“If I could rate 0 stars I would - been nearly 1 month and no sign of my order or shipment and no customer service response. Basically stolen my money.”
“Over a month later have not received my massage gun. This is a scam website. Emailed asking for tracking number and just keep getting a generic response saying "rest assured it's on it's way..." with no specific tracking info.”
“I have been waiting for 6 weeks and still have not received my massage gun now waiting for a refund as the supplier here is not answering my messages or pay pals ,they have till today the 11th August to reply and my money will be refunded athlefix is a scam do not recommend to anyone beware. This was the gun I chose out of all the reviews so very dissapointed that I did not receive still would like one but not going to order this product on line, when I get my money back I will do my research again and choose another brand as I suffer with many aches and pains and looking forward to relief of a massage gun. Even contacted Athlefix Uk and they were no help so think I was scammed
Barbara Hancock”
“I ordered from Australia on 20 July and its 11 August now and still no sign of my delivery. I contacted Athlefix thinking the delay was because the product was shipped on time; but was told it was shipped from Australia. The advertising says delivery within 2 days. With nothing to show for my money, I have to rank Athlefix the lowest of 1. Dont trust them.”
“After nearly 5 weeks I’m still waiting on massage gun. I’ve emailed several times with no response over last 4 emails. Where is my purchase? It’s been paid for in full. Not happy”
“Next day delivery is a scam to make you buy their product. 8 days later still not delivered and have requested tracking number 3 times already and they won’t give it to me.”
“They sent me chargers for the British electrical system. Would not replace the chargers. I had to buy the chargers off the internet. Very disappointing service. Will see how the guns work.”
“Unfortunately, I have still not received my goods after 6 weeks from ordering them. If you choose to sell your product in Australia, make sure it gets there in a timely fashion!”
