Blackcircles Reviews

“ Very poor service, website always not updates, poor communication, do not even try ”

“ Wrong tyres delivered and fitted. No car for four days, customer service is abysmal. They refuse to take any responsibility. Shameful ”

“ Overall terrible experience. I ordered 4 tires & 4 rims — they delivered my tires to the wrong address but luckily my details including phone number were on them, so the person who received my tires was honest enough to contact me. Weeks later 3 out of 4 rims arrived, and more weeks later my final rim arrived — all this to find out that they sent me all the wrong sized rims. Not sure in what world 16” tires would fit 17” rims, but here we are. Contacted them about their mistake, followed the steps to get the refund process started but haven’t heard back so I’m having to send a follow up email to their customer service — wish me luck! ”

“ Forced into 1 star. Horrible customer service, lie after lie after lie. Two and a half weeks now, still no tires, still no tracking number, still no answer on who the courier is. Don't waste any time with Blackcircles, save yourself the time and deal with ANYBODY but these fools. ”

“ She apologized she could not do anything! Thanks Blackcircles you no longer have a good name at our shop! Very Poor customer service! Do not Order from them. ”

“ Absolutely disgusting service from this company, from start to finish, Firth told me couldn't fit tyres on dates stated then arranged another date, then turned up on the date stated, mobile fitter put wrong mileage down and left a locking wheel nut off my rear wheel, so failed MOT. DO NOT GO NEAR THIS COMPANY.... COWBOYS ”

“ Think very carefully before using this company. The garage fitted a faulty tyre which I noticed on the drive home. Went back to the garage and the garage refused to look at it and told me to contact customer services. Customer service without looking at the tyre said it must be my fault. So not there problem. ”

“ Poor service, poor communication, poor experience. ”

“ Awful company, unreliable and extremely poor customer service. ”

“ As with all these very large company's they loose sight of what service they are supposed to be providing. ”