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Blackcircles Reviews

1.7 Rating 334 Reviews
C-
Happiness Grade
C-

Customer Service - Average

55.00%
Industry Average
Customer service acknowledged the inconvenience but offered only £50 and then closed the conversation.
posted 1 month ago - Customer
Just let down by the mobile tyre fitter. Cancelled saturday fitting the day before which made it not workable. Customer service was ok but the fitter was only available working hours.
posted 3 months ago - Anonymous
Absolutely shocking service . Still awaiting my tyres I had purchased 3 days ago . Surprise suprise they have took the money. I will never use this service again ……… still awaiting my tyres ……….
posted 6 months ago - Anonymous
Absolutely shocking service . Still awaiting my tyres I had purchased 3 days ago . Surprise suprise they have took the money. I will never use this service again ……… still awaiting my tyres ……….
posted 6 months ago - Anonymous
Absolutely rubbish customer service,delivering my order since mon but it’s thursday today and I haven’t received my order yet!! Getting emails that my parcel gonna be with me at anytime from 8am to 6pm,so been waiting on mon, tue,wed and today!!
posted 6 months ago - Anonymous
Supplied with 2023 tyres ( one showed up damaged the others looked like they came from bottom of a cess pit) Garage had already fitted them so I told Blackcircles I wanted them replaced with up to date tyres told no as they had been fitted! Quoted customer service fact that I used for Range Rover etc still not willing to change ! Disgraceful customer service .
posted 7 months ago - Anonymous
This service was absolutely outrageous.
posted 7 months ago - Faysal Ahmed
This is unacceptable customer service, and I would strongly advise others to avoid ATS Euromaster and reconsider using Blackcircle’s services all along.
posted 8 months ago - Anonymous
Very poor service, website always not updates, poor communication, do not even try
posted 1 year ago - Anonymous
Wrong tyres delivered and fitted. No car for four days, customer service is abysmal. They refuse to take any responsibility. Shameful
posted 1 year ago - Tom Baker