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Butlins Reviews

1.2 Rating 6 Reviews
0 %
of reviewers recommend Butlins
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Phone:

0845 070 4734

Email:

butlins.holidays@bourne leisure.co.uk

Location:

Butlins Call Centre, 1 Park Lane, Hemel Hempstead
Hertfordshire
HP2 4YL

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I was going through a very stressful situation and felt completely stuck. I had spent a lot of time trying to figure things out on my own, but nothing seemed to work. Eventually, I decided to look for professional help and that’s when I discovered ERF. Reaching out to them was one of the best decisions I made. Their team responded quickly and treated my situation with seriousness and respect. They carefully listened to my concerns and explained the steps they would take, which immediately gave me a sense of relief. What really stood out was their professionalism and the way they kept me informed throughout the process. I truly appreciate the effort they put into helping me, and I would recommend ERF to anyone looking for a reliable and supportive team.
Butlins 1 star review on 15th March 2026
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Posted 1 month ago
I was impressed by how quickly and professionally my case was managed. Thanks to their efficiency, my withdrawal issue was resolved without unnecessary delays. They maintained transparent communication and kept me updated at every stage. The consistency of their support made a challenging situation much easier to navigate.
Butlins 1 star review on 7th March 2026
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Posted 1 month ago
They’re not only highly skilled professionals but also genuinely trustworthy.
Butlins 1 star review on 1st March 2026
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Posted 1 month ago
FILTHY! Rude redcoats and condescending
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Posted 1 year ago
I could not go to Skegness 2014 due to nor virus I was advised not to come chrismas break I was insured but they said as a good will gesture they would let us change to chrimas 2015 like for like when I phoned up I was told no one said they would give me a like for like holiday the cost had changed they wanted £800 more im disabled and have a grandchild with autism they put the food on which should have been done anyway then charged me a extra £349 pound so ive paid double for a 3 night break ive gone for year's im not going again
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Posted 10 years ago
Butlins is rated 1.2 based on 6 reviews