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DHL Reviews

1.3 Rating 1,491 Reviews
C-
Happiness Grade
C-

Delivery - Average

59.86%
Industry Average
Arranged a delivery date because signature was required. DHL totally ignored my request, “delivery on demand” was ignored forcing me to miss important appointment while I sat at home all day waiting for an 8:00pm delivery. The useless website wouldn’t allow me the option of “release without signature”. I even spoke to a live agent that was also useless.
posted 2 days ago - Anonymous
The worst experience I have had with DHL. Had to call 6 times to track package. Got the same runaround each time. Almost two weeks of calling. Found out it was delivered to the wrong person who had to do some detective work to find me. The incompetence of DHL for this delivery was staggering. Absolutely do not recommend this company. Zero marks.
posted 6 days ago - Anonymous
I’ve been told three times it was out for delivery, and then told oh no it’ll be delivered tomorrow; it’s never been delivered.
posted 1 week ago - Marty
I have a package on the way from Germany to Ireland and the only way to manage a delivery is to access their app which is only in German language or register an account on the website which will only accept German address.
posted 2 weeks ago - Kush D
It would be zero stars if I could. They’ve been holding my package saying it’s scheduled for delivery for over a week. It was due for redelivery on 4/8 after lying about attempting to deliver it several days before. I want my package. The absolute worst delivery service ever!
posted 2 weeks ago - Jacqueline Sherrod
Ignores requested delivery dates when someone will be home to collect it. End up having to drive miles to collect it at a drop off point.
posted 2 weeks ago - Anonymous
They don't take duty payment on delivery time but they keep your shipment on hold and would send you notice at the end like you don't pay duty in 1 or 2 days we will return your shipment.
posted 4 weeks ago - Anonymous
Took way long. Worst delivery company Never ever get anything from this
posted 1 month ago - Anonymous
The delivery days is too long to wait...never again
posted 1 month ago - Tina
From start to finish, the service was subpar, and the prices were exorbitant, especially considering the lack of quality in their delivery.
posted 1 month ago - Sana fernando