DHL Reviews

“ I’m sorry but having a business depending on the delivery of items that DHL fail to deliver a next day delivery. ”

“ The package was scheduled for delivery today, and it has been in their possession since Sunday. ”

“ Extremely disappointed with DHL’s service. My package was scheduled for delivery between 11:30 AM and 1:30 PM. The driver came to my area but never delivered it. When I contacted DHL, they couldn’t give me a clear answer and just told me to keep tracking the truck. I ended up wasting the entire day at home, unable to go out or do anything, just waiting for the package. Very frustrating and unacceptable service. ”

“ I never received delivery from America. No requested updates came through. I received a customs charge 12 days after receipt at the Coventry depot which had a different tracking number which i paid. There are no human beings to answer my enquiry. I have totally given up ”

“ I sent an express parcel from Japan, paying around €200, (now€400) expecting fast and reliable delivery. ”

“ Probably the worst delivery company in the world. Every time I end up waiting much longer than the promised delivery time, regardless of whether it’s Express or regular shipping. I even avoid ordering from some stores simply because they offer no other delivery option than DHL. This is not 0 out of 10, it’s –10 out of 10. On top of that, the customer service is terrible. ”

“ Poor service, you can’t speak to anyone to arrange the issues, come before the selected delivery slot and leave no call back card , I had someone at home and they saw the delivery driver walk up my path take a picture and walk back down the path they never even carried the box to my door but it’s impossible to do anything with them as they don’t accept phone calls ”

“ Ordered an item that was to be delivered by DHL. Tracking shows that it was placed in our mailbox but, sadly, nothing was there. Emailed DHL to confirm the delivery address-no response. Based upon the overall feedback, I don't think I will ever get one. Had to reorder the same item with explicit instructions to ship USPS, not DHL. Don't want to order a third time. ”

“ So bad it hurts, ordered a parcel from japan which arrived in 3 days to the uk, then got in DHL hands and never delivered, 2 attempts deliveries and the driver never came, i only had a message to say we have missed you, but no delivery attempt ever made, DHL has got lazy drivers who just want to slap your things in the collection point and go and chill under a treee, not good. ”

“ Coulda been faster with the delivery but the DHL guy was very nice and respectful 🙏🏼 so shout out to the delivery guy! I'd give the guy who actually delivered it a 5 out of 5 stars for how pleasant and well mannered he was 👌🏼 ”