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DHL Reviews

1.3 Rating 1,642 Reviews
C-
Happiness Grade
C-

Delivery - Average

59.80%
Industry Average
I made multiple calls to their service asking them to deliver package before 3pm, instead driver placed wrong information in the system as if he made an attempt at 5 :25pm, in a reality he called me at 8:53pm stating that he was trying to deliver it now. I was at work. Package still not delivered, opened the case, don’t know what happens. Sorry that I paid them to get a stress, frustration, who knows how it ends up, not reliable service. Customer service stated we don’t guarantee the delivery time, for sure they guarantee their charges
posted 2 weeks ago - Kate
By far the worst delivery company.
posted 3 weeks ago - Anonymous
Appalling service. 48 hour delivery postponed for a further 24....a week later, it's still not arrived. Avoid like a COVID carrier.
posted 4 weeks ago - Anonymous
Had notification of delivery no doorbell footage (ring) picture shows ground floor i live on 14th floor how can you call this good service? Went on what's app apparently what's app has no understanding bad service
posted 1 month ago - paul Davidson
DHL has had my package for 6 days and it’s just sitting there with status “pre transit “ when I saw DHL was the delivery service used my heart sank! I’m thinking it’s going to be a month at longer, so hopefully shows up by Easter in April. This company is the SLOWEST of all other shipping companies. DO NOT RECOMMEND
posted 2 months ago - Why? So you can hold package longer?
very bad delivery service i ordered next day delivery because i need next day.. and the tracking was showing next day delivery but I didn't received....very very bad service. 👎
posted 2 months ago - mandeep
I paid for next day delivery, three days later I'm still waiting.
posted 2 months ago - Kerry
This shipment was paid for as Express delivery with an expected arrival date of 8 January, yet it was only released on 20 January.
posted 2 months ago - Anonymous
Having sent a notification that the delivery was going to be delayed a day it soon became apparent why.
posted 3 months ago - David
Everything! My advice to anyone don't order anywhere who uses DHL as delivery service.
posted 4 months ago - Anonymous