Damart Reviews

2.2 Rating 144 Reviews
F
Happiness Grade
F

Returns - Difficult

0.00%
Industry Average
I am annoyed as Damart charge for both delivery and returns.
posted 8 months ago - Jayne
I have been a satisfied customer with Damart for years, no problem with ordering, and money goes out of my account straight away, BUT, the returns system is rubbish, it takes 2 weeks to get the money back.
posted 2 years ago - Anonymous
Was sent wrong jumpers and no returns label or invoice in parcel. Phoned up and was told he would send me returns label still waiting and I was shocked to find I was charged over £8 for my phone calls. Wasn't my fault the order was wrong. I shall not be ordering from Damart again.
posted 3 years ago - Val Peto
Promises of a free gift when purchasing an item but no free gift of your choice.They do not even notify you to let you know.Book free returns for you.No courier turns up twice on the trot.Would not recommend this catalogue at all.A complete joke outfit
posted 3 years ago - Kerstie Smith
I bought the goods from Damart and will never use this company again as they should take the responsibility for delivering and returns of their goods.
posted 4 years ago - ANN LAMBERT
I will never order with them again. They charge £3.99 delivery. Then £2.99 return. Then parcel doesn't get picked even tho I paid to return. If you can't try it on should be free returns. Then they use an 0871 which isn't free with any provider. Rip off company
posted 4 years ago - Patricia flood
Web site hit and miss, delivery takes ages, quality gone down, and object to charge for returns.
posted 5 years ago - Laurie
Damart state on the returns page.
posted 5 years ago - Anonymous
Ordered 2 packs of white sloggi knickers 9th Nov,,,,,On 16th received all black ones,,,,phoned them up ,,they said to put on returns form that iwanted replacement white,,,,,They said that it takes 2 weeks to get info onto their accounts system from their depot,,,,so they couldn't give me a refund,,,,waited,,,then phoned up today as I didn't hear anything from them,,,was told they'd put a refund back on my card on the 26th Nov!!!!!! and that they'd probably not noticed in the warehouse that I had asked for a white replacement,,,,would be nice if they had let me know then I could have got some from somewhere else,,,,been almost a month ,,,,,WHAT A FIASCO,,,,!!!!!
posted 5 years ago - Mar
NOTHING was said about having to pay for returns.
posted 6 years ago - Wendy Ware