"horible shopping with them --------- negative"

"I bought a couple of little things from GAK in the past and it was fine. But I recently sold a guitar and amp to them using \u201csell your gear\u201d and had a terrible experience.\r\n\r\nI negotiated a fair price for a Fender Strat, Fender amp, and gig bag (\u00a3350). I bought a cardboard box and some bubble wrap from GAK to package everything up in, and had it collected via courier as arranged by GAK.\r\n\r\nOnce my gear had been delivered to GAK, I was told that the guitar was faulty so they would be sending it back to me. Apparently, the pickups don\u2019t work, the neck is twisted, and the tone dials don\u2019t respond as they\u2019re supposed to. I know for a fact that there were none of these faults with the guitar when I sent it off, because I played it one last time before packaging it up. \r\n\r\nI got in touch with a second-hand buyer at GAK to tell them that the guitar was absolutely not faulty when I sent it off, but they insisted that it hadn\u2019t been damaged either in transit or after it had been received by them. They have promised to refund me the money I spent on the cardboard box and bubble wrap which I\u2019m grateful for, but I\u2019m absolutely gutted that my guitar is now broken and I have nothing to show for it. \r\n\r\nI\u2019m not sure if this kind of thing happens a lot or if it\u2019s an isolated incident, but I will certainly not be selling anything to GAK in the future."