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I bought a refurbished phone from Giffgaff, which was faulty. Giffgaff wouldn't send me a new phone until I returned the old one, leaving me with no phone, having to buy a new eSIM (non transferrable) and losing all my data and apps and logins in the process. Appalling 'computer says no' customer service. AVOID - go for a company with customer service and reliable product delivery instead.
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posted 1 month ago
- Anonymous
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Recently purchased a phone through Giffgaff with next day delivery- AFTER TWO DAYS of waiting I contacted them, just to find out that it was apparently lost in transit.
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posted 11 months ago
- Anonymous
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Useless company. Bought a phone 3 weeks ago for next day delivery. It’s still not arrived. They use the equally useless DPD. Two companies that won’t talk to customers ! Useless
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posted 1 year ago
- Robert Bard
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Ordered a refurbished iPhone on 9th it stated delivery 3-4 days.
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posted 3 years ago
- Anonymous
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Kindest Regards,
Liam @ the Giffgaff team
Member
02 Mar 2020 10:28
Hi, I've not received any text message confirmation regarding the delivery.
”
posted 5 years ago
- Neil Ogden
