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Goldsmiths Reviews

2.1 Rating 54 Reviews
26 %
of reviewers recommend Goldsmiths
2.1
Based on 54 reviews
Customer Service
Communication Channels
Email, Telephone

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Raj made my visit especially memorable. She offered me so many suggestions and ideas regarding my choice of ring which resulted in a fabulous choice and I'm really happy with my purchase. Thank you Raj at Derby Goldsmiths store!
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Posted 4 months ago
Went browsing for a new watch for my wife,called into the Sheffield Meadowhall upper mall branch and we were greeted by a sales person called malik, I have to say the service we received from him was above exceptional, was a very knowledgeable chap, and had quite a long chat about horology while we were deciding on a watch , ended up buying something very nice, and wouldn’t hesitate to recommend this branch if you’re looking for a high end timepiece.
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Posted 5 months ago
Goldsmiths Edinburgh - another purchase from here and again the experience was brilliant. We arrived and were received by Eva, we explained what we were looking for, we were then seated and offered drinks whilst Eva went and picked the relevant trays. My wife spent sometime choosing the right item with Eva’s full input. Not pushy or trying to make us buy the most expensive item. Wonderfull shop and well done to Eva, happy wife happy husband
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Posted 7 months ago
The service at the Derby store was exceptional Served by a lovely lady and a glass of white wine was very enjoyable We bought a diamond eternity ring to celebrate our diamond anniversary
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Posted 8 months ago
We were met promptly by Clare as we entered the Lincoln store and received a very attentive service throughout our transaction. Thank you Clare for your excellent customer care skills and professionalism. Cue Gary with the hot chocolate and smile, both colleagues built a rapport with us in quick time,we shall return due to the wide range of well presented stock,coupled with the online stock also available to order in store. Not to forget the well trained staff and the very nice Hot chocolate. 👍😀
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Posted 8 months ago
I am quite shocked to read some of the reviews regarding goldsmiths, I visited the branch in Meadowhall Sheffield on Sunday and I ordered a diamond ring which they said may take up to a week to arrive so I was very pleasantly surprised when they rang me 2 days later to say it had arrived! I’ve picked it up today (Thursday 20th June) and it is absolutely beautiful, great quality, and all the staff I spoke to were very friendly, polite and professional. The young guy who sold us the ring was called Ethan and in our opinion is a credit to the store! Time will tell if my ring doesn’t match the quality of the sale, but I am very happy with all the aspects of choosing and buying the ring.
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Posted 1 year ago
Very helpful and sympathetic staff at Newcastle goldsmith, , I went to replace my lost diamond engagement ring and the staff were amazing, also bought 4 pairs of earrings and a diamond pendant , definitely recommended ,
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Posted 1 year ago
Fantastic service at Liverpool store, 2 beautiful wedding rings arrived as promised next morning, couldnt be happier
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Posted 1 year ago
As usual, the best service from all staff at Goldsmiths Basingstoke. It doesn't get any better!! Purchased my Doxa Sub 600 today. Totally enjoyed the experience! Pure perfection See you all in 2022 Adam (Mr Seiko)
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Posted 3 years ago
Excellent customer service
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Posted 7 years ago
Treated me very well with my purchase
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Posted 7 years ago
excellent customer service from a lady named joan at goldsmiths in touchwood solihull. nothing was too much trouble. she was friendly and polite.
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Posted 7 years ago
Excellent Service always
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Posted 7 years ago
Quick delivery
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Posted 8 years ago
Goldsmiths is rated 2.1 based on 54 reviews