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Halifax Reviews

1.8 Rating 103 Reviews
B-
Happiness Grade
B-

Customer Service - Good

72.73%
Industry Average
Had problems with my card over past couple of months, customer service agents have been helpful, but spoke to Hassan today. He was very polite to a 73 year old techie phone, and explained what had gone wrong and gave me telephone numbers to ring to sort it out. He has been the most helpful person yet. Thank you Hassan.
posted 6 months ago - Janet Smith
I would like to leave a very positive feedback for one of the customer service employees, Mariusz, who talked to me in a professional and at the same time very warm manner and with understanding of my problem
posted 9 months ago - Jolanta
Wow were do I start this lovely lady who sorted my DD out and set up a standard order was no problem what so ever, 100% service from her and very nice and polite i which all companies where the same Halifax Fantastic service
posted 1 year ago - Halifax 100%
I have to say that the customer service I received from Halifax Deedstore team member 'Jack' was outstandingly good and extremely helpful.
posted 1 year ago - Anonymous
Good professional service
posted 2 years ago - Anonymous
So helpful and personalised service
posted 5 years ago - Megan Goundry