“This website appears to be a scam. They don't ship you the actual items pictured on their website, they ship something vaguely similar but with a different style and finish. It just looks kinda similar. It's very frustrating because they don't respond to emails when you write to ask if they can ship the correct item.”
“SHOCKING! ordered 20 fence spikes with post toppers in early june,the tops arrived next day but was told due to covid the spikes wouldnt be delivered until early july,i said thats fine. Early july arrives and i was told by phone there was i mistake in the wharehouse and they would now be delivered early august (not happy but agreed) 2 days later 3 spikes arrive? Early August comes around and i get an email my spikes are on the way, i check the order and its for 1 single spike? called them up and cancelled the remaining 16 spikes, bought them elsewhere,they took 2 days to arrive. Use this outfit at your own risk,they wasted 3 months of my life and i wont be buying a brass tac from this lot ever again.”
“Normally they are a good company to deal with, with prompted deliveries. Unfortunately i have gathered that they have now changed delivery services and is shockingly bad. I placed an order a week ago for an express delivery supposedly getting delivered 5 days ago and still waiting. I have spoken to them on the phone and they have said they’ll let me know when they have spoken to the courier but repeatedly get no answer. If you’re after a fast express delivery, I would pay more and go somewhere else.”
“Poor service even after speaking to customer service and they agreed it was good they then again provided poor service after this and I has the chase the order three times”
“WAS VERY GOOD CUSTOMER SERVICE NOW IS VERY AROGANT I WAS PLAN SPEND 2.4K BUT THEY VERY HARD WOR
NO HAPPY SO I WILL OLDER MY ITEM IN SCREFIX MORE FRENDLY”
“I purchased the Taylor letter box. The design of this box is flawed to the point if fix as per the instructions you are unable to open the lid. I have had to fix a packer piece to the wall behind the box to allow the lid to open without binding against the wall.
The top of he box which allows the lid to be joined is very weak and of very poor quality. I appreciate you pay for what you get however this is not worth the money DO NOT PURCHASE.”
