Jdwilliams Reviews

“ I did not receive any notifications from JD Williams regarding delivery but did receive emails from Evri saying they were ready for collection. ”

“ The next day delivery I paid for did not arrive at all but the excuses since and the level of customer service is shockingly bad! I could write a book about this. I've tried their live chat, email and now resolver. They all appear to be slightly thick! ”

“ Have been constantly calling them and they say they can't send a pair of handles I would have to order the wardrobes again!!! Why collect built wardrobes and leave me having to build them again right on top of christmas (not available for delivery before 19th December) so angry, who has time to build furniture that close to Christmas and work. ”

“ Comes to delivery day I go to check tracking and nothing call them for them to tell me my order is cancelled due to the credit team or something not really sure as know one explained it properly. ”

“ Approved for credit account of £500. 1st order received but returned in full due to wrong sizes etc. 2nd order accepted and confirmed delivery date. Just received an email on the day of 2nd delivery that they are cancelling my order and my credit account. Not very professional, is it? ”

“ Like when will you guys actually solve this issue? Poor communication from the team, no support is available, and delivery times are abysmal. ”

“ Having reordered ,my son stays at home all day awaiting delivery. ”

“ J D Williams may be a reputable enough company but the company that they use for delivery (Evri, formerly Hermes) most certainly are not. ”

“ They are willing to charge you next day delivery but you never received it because they will not stop using EVRI to deliver their orders. ”

“ Ordered a Cross trainer over a month ago, item took over two weeks to be delivered even though it was in stock and cost me £10 as it's a large item delivery. ”