Jdwilliams Reviews

“ Ordered a camera costing over £400. It was never delivered but I was charged. After numerous messages to the company I asked for a refund. Advised the refund will take 5-7 days. Terrible service will never use again. ”

“ The next day delivery I paid for did not arrive at all but the excuses since and the level of customer service is shockingly bad! I could write a book about this. I've tried their live chat, email and now resolver. They all appear to be slightly thick! ”

“ The manual offers a spare parts service - I rang the customer helpline in the manual. ”

“ Customer service is a joke 6 e mails sent in the end paid my balance and cancelled account dont reccomend this company all good till you have a problem which needs a decision. ”

“ The courier service they use is Evri and there has now been 7 attempts for them to take it away but they keep sending someone in a car instead of a van to collect it despite being told 7 times it needs to be a van. ”

“ JD Williams have an absolute awful customer service approach - you cannot speak to a person on their 'telephone' service ”

“ My bank (correctly) say ABSOLUTE RUBBISH! I contact them again and they admit it was them (they lied to me then) and they're sorry but thanks for letting them know! Having none of this i argue the point (for an HOUR) & they offer £10 and 15% off clothing??? I buy a TV and they offer cheaper clothes, what? So come back and spend more money with us after giving you utterly dreadful service. ”

“ Terrible customer service. No desire at all to help solve problems. No response to emails. Definitely no care in their customer care! Would not shop with them again. ”

“ Terrible service orderd off them paying half for my order and using credit for the rest as I was accepted. ”

“ What a bad customer service. I been pick up collection from JD sports. My son order from his email ID and use my bank card. I got everything with my id , Bank card but they what my son photo I'd. Looks like they are the most secure company in with world, getting most secure items in this world. ”