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I ordered a Keter Darwin shed and only received half of it. JD Williams state a complete shed was sent. Not true! Appalling customer service. 3 day wait is unacceptable and even more so when you don't get any response, ever. DO NOT deal with this company unless you are happy to be ripped off.
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posted 4 days ago
- Anonymous
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Absolute joke of a customer service (abroad!).
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posted 2 months ago
- Anonymous
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Completely untrustworthy liars with the absolute worst customer service I've ever encountered.
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posted 3 months ago
- Mike
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I have an IT issue that means i am unable to use my account. Every time i go to add something it tells me i have reached the max amount in my shopping bag when i have nothing in it, i have spent nearly 2 hours online with their customer service who haven't got a clue how to resolve this glitch so unable to use the account.
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posted 7 months ago
- Amanda S
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Opened a account got a 200 limit made first order was cancelled immediately and limits now zero awful company and customer service is very poor indeed wish never bothered with them would give zero stars if.could
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posted 9 months ago
- Anonymous
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Their customer service is the worst I've ever experienced; staff are unprofessional, rude and disrespectful.
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posted 10 months ago
- Miss f m jallow
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Speaking to customer service saying they have the right to cancel any order even after doing a credit search
I do accept that they have the rights but can’t give people a credit limit first and wasting time by purchasing in their website
Finally saying orders are cancelled
So please stay away from this website and don’t give any of your personal information to do a credit check.
”
posted 11 months ago
- Anonymous
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The customer service from this particular member of staff was awful.
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posted 11 months ago
- FS
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Order a item which got lost by the courier, custer service kept putting me of .In the end l had to do there job by chasing the courier to confirm the parcel was lost.In the meantime they put the item up in price,and eventually only offered a refund also never answered my last email completely. Will never use again.
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posted 11 months ago
- Anonymous
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Worst site ever. Do not buy from them.
Customer service, ( haha) doesn't exist.
No human to speak to.
Horrific company.
You have been warned!
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posted 1 year ago
- Paul R
