Mattressman Reviews

“ Ordered mattresses in November for delivery in early December. Delivery has been delayed three times. Will now not be delivered until after Christmas so there is nowhere for guests to sleep over Christmas. Be warned: some of the mattresses on this website are not in stock and may remain out of stock for a long time. Company are happy to take your money for items they cannot supply. ”

“ Order a delivery for the next week with confirmation, just to get heard from support on delivery day that they don’t have my mattress at stock, nice doing business, it’s almost 2026 but the feeling like medieval peasantry. ”

“ Paid for uplift of old bed and agreed delivery date. ”

“ Delivery was within 24hours as described so can't fault that. ”

“ Awful service, avoid this company. The delivery courier damaged paintwork and a large picture frame when taking the mattress up the stairs carelessly. When I contacted the company they refused to take responsibility. ”

“ Delivery repeatedly changed/didn't show up (despite me staying in the house for it for 2 days). ”

“ BEWARE ! There’s an issue either with Mattressman or BJS Home Delivery, when we tried to order a mattress from Mattressman. ”

“ Despite paying extra for next day delivery over a week later still not received delivery . Wasted 2 days waiting in for delivery. I cannot review the mattress as I do not have it. Mattressnan need to change couriers. Extremely disappointed. ”

“ Was told my mattress couldnt be picked up due to staining and that the £30 I paid for it to be picked up was then none refundable. 'Acceptable staining' is not a clear definition and left to the discretion of the delivery driver which is completely subjective and not an acceptable method to then refuse a refund for a service that was not delivered. ”

“ Happy with the product but if I were to say I'm extremely unhappy with the delivery and customer service it would be an understatement. ”