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My Tool Shed Reviews

4.6 Rating 455 Reviews
A
Happiness Grade
A

Customer Service - Good

99.27%
Industry Average
I'm so pleased to have chosen the Webb 43cm cut 40volt Eco mower it's a fantastic piece of kit, the battery life amazed me lasted over one hour cut two good size lawns and a 1mt x 25mt strip. We was also satisfied with the Tool shed business excellent service, next day delivery, excellent communication all at a very good price. Thank you.
posted 6 days ago - JOHN DOWNS
the power washer arrived promptly in perfect condition. I was sent emails to keep me informed of the progress of the order. I'm very happy with the service you provide and have already recommended you to several friends.
posted 1 week ago - Chris Frazer
Very happy with both the rapid service and the quality of the secateurs that arrived next day.
posted 1 week ago - Anonymous
Exceptional service. Ordered Thursday received the following day but what I really appreciated was being constantly kept updated on my order from the initial email confirming my order to the following 3 emails informing me my order had been picked, packed & then shipped wow. I even received a further email making sure I was happy with my purchase once I’d received it. Wish more companies were so diligent
posted 1 week ago - Sarah Greaves
Great service
posted 1 week ago - Anonymous
Chloe was excellent on helping me with my delivery. Her customer service went the extra mile. After ordering and paying for mu item I realised mh house number was not correct. Chloe helped me tracking my delivery and contacting. DHL to vottrvt the house number and rearrange delivery. She then called me to confirm new delivery date. Five Star!
posted 2 weeks ago - Anonymous
Great service and good communication from order to delivery. Highly recommended
posted 2 weeks ago - Mary Hills
The ordering process was easy and straightforward. My items were delivered on time. I was kept informed of the order and delivery process. Everything was very smooth and straightforward. Excellent service, thank you.
posted 2 weeks ago - Mr Harris
Parcel arrived quickly to Wales. Staff answered my query promptly by telephone and e mail. Very happy with the service from the company.
posted 3 weeks ago - GN
Received Black & Decker batteries for my mower. They were new (I'd had old dead stock form another supplier). The mower rus better than ever! delivery was prompt and goods well wrapped. Very pleased with service. Alan
posted 3 weeks ago - Anonymous