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Parcelmonkey Reviews

1.1 Rating 599 Reviews
C
Happiness Grade
C

Customer Service - Average

60.00%
Industry Average
Absolutely awful service we had paid for two parcels to be picked up from our home address to be delivered next day in Birmingham for our twin daughter’s birthdays and no one came.
posted 3 years ago - Keith Pawley
Since Parcel Monkey has been promising me updates about the situation of my parcel and the many whys, and never delivered any answer, I can assume that this service is really rubbish.
posted 4 years ago - Gilliard Lach
Worst ever company booked for 3 day international service dpd 20 days gone still in transit useless customer service and charged £8 my debit card unauthorised said weight was more thats a lie because i did weight from postoffice before sent stay clear from this company
posted 6 years ago - Hamza
My package was delivered with no hassle at a great price! They offer a cheap no frills service, some people forget this when reviewing the overall experience! I'll be using Parcel Monkey again!
posted 6 years ago - Kyle Schamel
Brilliant service at a cheap price. I just used them to organise the shipping of an old record player within the UK - 'Parcel Force 48' were the best carrier for me to use - but through Parcelmonkey it was far more cheaper for me to use them than pay PF48 direct!! How do they do that?? Highly recommended and will defo use PM again - why pay more????
posted 7 years ago - Adchas