Peacocks Reviews

“ Been waiting for a refund since 17th June 26. Been promised the refund several times after sending delivery note etc and still waiting 14th September 26. Appalling customer service. ”

“ Ordered many items for my son as a birthday gift, paid for express delivery. ”

“ Very helpful staff and customer service but wont be shopping on line again whilst they use Evri as a delivery company .Parcels dont get delivered to store I couldnt then re buy as items were then out of stock .But parcels must go somewhere .Sadly losing the company money. Only a small store near me so not got the selection in store ”

“ I ordered a coat along with other items got email to collect parcel. When I open bag at home coat missing £44. I received no email to say it would be delivered separately. Rang customer services was informed it was on its way. 2 weeks later still nothing rang again to be informed it’s lost. No emails updated me. Now coat is out of stock. Terrible service from Peacocks. The delivery service is also very slow. ”

“ Still awaiting delivery,10 days after ordering in store, will not purchase from them again, unles product is in store. ”

“ Paid for express delivery 1-2 days. After 4 days I still had no order. After 7 days I had half of my order. Told to expect the second half in a week. Shocking customer service both in webchat and phone. No response to complaint email either. ”

“ Paid for express delivery but an absolute con as the courier turned out to be Evri who have, as far as I'm concerned, never managed to deliver a standard parcel on time let alone a 2 day delivery. ”

“ Don’t ever order online as you pay for delivery and you have to pay for returns fuming ”

“ Very poor as order placed days ago now received an e mail stating only ordered today (days later) being standard delivery this has added upto an extra 5 days for the items to be received not good. ”

“ I ordered 2 items online for delivery to my local store. This was 27th Nov 22 and I emailed to find out when it will be delivered. Eventually emailed back to say it had been delivered to my store. It has not I've checked twice, lady at the shop checked the system and said its still in transit. Tried emailing and calling , on hold for 40mins each time. I just want a refund! ”