QVC have a Customer Happiness Grade of B-. Customers love their customer service but are unhappy with their refunds.
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They said once I dispute it, PayPal would refund my money.
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- Theresa Braaten
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I nearly didnt get a refund because I had not returned it according to QVC instructions.
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- Anonymous
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my first experience with QVC has been the worst ever. i trying to get a 599 refund and so far it has been imposable. every one says they did i but my bank account says no.i have talked to pretend? supervisors' who say it will be in my account in 48 hours that was several days ago. today i got a $6.95 refund..where is the other $592.05 that you owe me
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- Anonymous
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I called customer service 2-14-2022 at 5:50. Robin answered the phone and said how-can I help you today Eileen. She was
The most friendliest and helpful customer service person I have ever talked to
Ask my question and got a reply in a minute. Thanks QVC for having Robin represent your company
”
- Anonymous