QVC have a Customer Happiness Grade of C. Customers love their customer service but are unhappy with their refunds.
“
Order an assortment of beef cuts, I never received it, never got a refund. I I I emailed them twice, they said it must have been delivered to one of my neighbors & said I should check with the neighbors. I don't recommend ordering any food products from this company.
”
- Steven Rivers
“
They said once I dispute it, PayPal would refund my money.
”
- Theresa Braaten
“
I nearly didnt get a refund because I had not returned it according to QVC instructions.
”
- Anonymous
“
I called customer service 2-14-2022 at 5:50. Robin answered the phone and said how-can I help you today Eileen. She was
The most friendliest and helpful customer service person I have ever talked to
Ask my question and got a reply in a minute. Thanks QVC for having Robin represent your company
”
- Anonymous
