QVC Reviews

4.40 Rating 67 Reviews
A-
Happiness Grade
Read QVC Reviews

Phone:

0800 51 41 31

Location:

QVC, Customer Operations Centre, South Boundary Road, Knowsley Industrial Park, Knowsley

QVC have a Customer Happiness Grade of A-. Customers love their delivery and customer service and are happy with their prices and returns process.

B

Price - Excellent

75.00%
Industry Average
And they sell well known brands at very discounted prices because they have such huge buying power because they started in the USA and then the UK Japan Europe I think it is in Germany.
- Hayley Ashbourne
And they sell well known brands at very discounted prices because they have such huge buying power because they started in the USA and then the UK Japan Europe I think it is in Germany.
- Hayley Ashbourne
excellent price on a TSV and well packaged and fast delivery
- Janine Hirsch
A

Delivery - Fast

91.67%
Industry Average
As usual, great products. Great delivery and excellent customer service
- Daisy Wallace
Really fast delivery, good customer care team
- Anonymous
Been a customer of QVC from the start on British TV an over the years have recieved excellent service .On the rare occasion I have had a complaint was dealt with fairly an with out quibble. Over all very happy with them. Such a wide range of goods an fair value, prompt an fast delivery an friendly an well informed customer service.
- Mrs Sue Argent Taylor
75.00%
Industry Average
order process is easy to use, videos on site are informative and you have an excellent returns policy
- Anonymous
Ex. service and speedy despatch plus 30 day returns. What's not to like.
- P Gowland
Great returns policy, although shipping prices can be high. Great range and 30 day money back means you can try even consumable items without having to worry.
- Colin
93.10%
Industry Average
Total confidence when ordering, 30 day money back. Use the product whether it is jewellery, including earrings, shoes or beauty products. Fantastic customer service and range of quality goods.
- S Leech
Good items and good customer service BUT postage too HIGH
- Frances Hammond
As usual, great products. Great delivery and excellent customer service
- Daisy Wallace