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Quiz Reviews

1.9 Rating 173 Reviews
E
Happiness Grade
Read Quiz Reviews
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Phone:

0845 241 5551

Email:

website@quizclothing.co.uk

Location:

61 Hydepark Street

E

Customer Service - Bad

46.15%
Industry Average
Appalling service returned a pair of trousers and they denied receipt and refused to refund so have lost the money and item. DO NOT TOUCH THIS COMPANY
posted 3 weeks ago - ""
Had we known about the very poor customer service, I wouldnt have ordered!! Quiz??? It's a Quiz as to whether or not you get your money back!!......
posted 4 months ago - ""
I would give you less than one star if I could. Received the completely incorrect item which I can still deal with but the fact that you sent me an incorrect item which is filthy, smelly and covered in hair is unacceptable! I feel disrespected! I suggest you collect your piece of dirt rubbish soonest before it gets damaged outside because that’s where it belongs and not in my house! The cheek that your customer service as me to take my time and go and return it to Quiz??!! You must be joking!
posted 7 months ago - Anonymous
The only way you can contact customer service is via email, and they take about 5 days to reply each time.
posted 8 months ago - Anonymous
Very Disappointed – Poor Quality and Customer Service This is my second bad experience with Quiz Clothing, and unfortunately, it will be my last.
posted 8 months ago - Mauree R
Even a one star rating is too high for this shocking company! Order placed with next day delivery, as items were needed urgently. Not delivered next day as promised, and only the difference between the next day and standard delivery charges refunded. When querying this, they advised that the items were delivered within the standard timescale, so not their policy to refund. The cost is actually insignificant, it’s the appalling customer service from this company that makes me want to warn others to AVOID, AVOID, AVOID!
posted 11 months ago - Anonymous
I cannot get hold of Customer Service, the return info is confusing, their return portal doesn't recognise their own order number.
posted 1 year ago - ""
Awful customer service.
posted 2 years ago - Wendy
Bad customer service.
posted 2 years ago - Stacey
Hi, I’m trying to contact Quiz customer service as I haven’t received the confirmation and delivery information of my items that should arrive tomorrow but no one is responding. I have paid for next day delivery and after reading the reviews, I’m losing hope that they’ll actually deliver the items. Can I request for a full refund back and I’ll actually just go to the store instead please
posted 2 years ago - Anonymous