Quiz Reviews

“ The only way you can contact customer service is via email, and they take about 5 days to reply each time. ”

“ Very Disappointed – Poor Quality and Customer Service This is my second bad experience with Quiz Clothing, and unfortunately, it will be my last. ”

“ Even a one star rating is too high for this shocking company! Order placed with next day delivery, as items were needed urgently. Not delivered next day as promised, and only the difference between the next day and standard delivery charges refunded. When querying this, they advised that the items were delivered within the standard timescale, so not their policy to refund. The cost is actually insignificant, it’s the appalling customer service from this company that makes me want to warn others to AVOID, AVOID, AVOID! ”

“ I cannot get hold of Customer Service, the return info is confusing, their return portal doesn't recognise their own order number. ”

“ Awful customer service. ”

“ Bad customer service. ”

“ Hi, I’m trying to contact Quiz customer service as I haven’t received the confirmation and delivery information of my items that should arrive tomorrow but no one is responding. I have paid for next day delivery and after reading the reviews, I’m losing hope that they’ll actually deliver the items. Can I request for a full refund back and I’ll actually just go to the store instead please ”

“ sent back 2 parcels at the same time and they have only refunded one parcel and refuse to refund the other, as they say although signed for, they do not have it. they owe me over £400, I will pursue through courts if I have too. They email from abroad as the times are no uk times, no custoemr service at all ”

“ Customer service is absolutely awful. I'm £220 out of pocket due to wrong information being given repeatedly, and a refund i'm still wait for from 28th September! The responders on the support email don't seem to care, and have fobbed me off for weeks. None of the phone numbers on the site seem to work and I can't seem to get in touch with anyone who knows what's going on. I'd never recommend Quiz to anyone. ”

“ Worst service ever, I bought a dress for next day delivery, and it’s been a week, they took my money. When i called, they were rude and told me to send an email which they never responded to. Wouldn’t recommend them at all, they are terrible. Please refund me my money ”