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Stubhub Reviews

3.6 Rating 7,705 Reviews
B-
Happiness Grade
B-

Customer Service - Average

66.82%
Industry Average
Great and fast service
posted 1 week ago - Anonymous
First time using the service and it worked excellently.
posted 1 week ago - Anonymous
Excellent service will definitely use again
posted 1 week ago - Anonymous
However, customer service was so diligent in spending the time with me to ensure that the situation was remedied.
posted 1 week ago - Damian Duarte
Great service all the way
posted 1 week ago - Anonymous
What started as a stressful situation turned into a great experience, and I really appreciate how thoroughly the customer service team took care of us.
posted 1 week ago - RLHawkins
Or not. Got the tickets after wrestling with customer service who were no help. After over an hour, I realized “pop up” ad blockers were keeping me from receiving my tickets. Why couldn’t the support rep mentioned checking for this problem?
posted 1 week ago - David Evans
Excelent service, very easy way to buy your tickets!
posted 1 week ago - Ana Corina
The venue needed the seats that were originally ordered several months ago. Stubhub and the venue gave us great upgrades for the inconvenience of having to switch. Great customer service and support.
posted 2 weeks ago - Andy
Easy to find a great deal, and filter on the seats you want. App is super quick, responsive, and easy to use. Service is reliable, I’ve bought many tickets on Stubhub and never had any issues.
posted 2 weeks ago - Anonymous