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Stubhub Reviews

3.6 Rating 7,950 Reviews
B-
Happiness Grade
B-

Customer Service - Good

72.58%
Industry Average
Great same day service.
posted 1 day ago - Anonymous
Great customer service, offered me solutions really fast and replace for my tickets when they didn't arrive on time.
posted 1 day ago - Karla
Great service Great seats
posted 5 days ago - Sinclair James
At first my tickets didn’t arrive as scheduled but a quick call to customer service and in less than three minutes the specialist not only remedied the issue but upgraded our experience.
posted 1 week ago - Mike
Amazing service with Stubhub. Very easy to use and tickets received quickly when available. Customer service on the phone is great. Thank you!
posted 1 week ago - Alex
Outstanding customer service with easy and quick purchase process!
posted 1 week ago - Mac
Outstanding communication and customer service!
posted 1 week ago - MARK FOX
After arriving at the stadium the seller had not released our tickets and Stubhub was unable to contact the seller. Customer service was able to find another seller with better seats. But we missed the opening show and kick off.
posted 2 weeks ago - Anonymous
This was my first time using Stubhub for parking. The process was easier than expected. Received my parking pass within minutes. Just wasn’t expecting a $22 fee. Otherwise, all was great and would use this service again for easy access parking.
posted 2 weeks ago - Jenal M
Service recovery when a fraudulent sale happened for Broadway tickets that I purchased.
posted 2 weeks ago - Deidre Fontenot