Login
Start Free Trial Are you a business? Click Here

Stubhub Reviews

3.8 Rating 9,497 Reviews
B-
Happiness Grade
B-

Customer Service - Average

66.51%
Industry Average
Everything went smoothly, easy to order and the tickets to Real Madrid game arrived a day earlier than promised. I can definitely recommend this service to others. Only one minus. For some reason, the tickets and orders are only visible on the website, not in the app.
posted 2 days ago - Markku
Excellent service, easy to use!
posted 2 days ago - SCHU
Ticket provider was excellent no issues vand was simple, easy and effortless. The monster jam event wasn't so good, overpriced and they have lost the good old days of monster trucks. TD coliseum reno sucks, the food is self service, bad,and so unbelievably overpriced.
posted 2 days ago - John Nicolle
good tickets easy service
posted 3 days ago - Mayo
Great service! Easy to do!
posted 6 days ago - Anonymous
I ordered a parking pass through Stubhub for a STL Cardinals game this past Monday. It was less than two hours before game time and the seller had not sent the pass. I contacted Stubhub and the lady I spoke with helped me get a different pass (which was an upgrade from what I had purchased). She was very nice and helpful. Her customer service was top notch.
posted 6 days ago - Anonymous
Great service, customer service people help me great time to make it happen. Even thought my tickets had expired for awhile. Thank you very much Stubhub team.
posted 1 week ago - Anonymous
My original tickets did not come through on the day of the Bruno Mars concert. Panic mode was real. Samantha from Stubhub quickly took care of this and I was able to still get seats in time. Excellent outcome. Great concert. Stubhub > Ticketmaster for customer service and problem solving.
posted 1 week ago - Yvonne B
Turns out customer service was excellent!
posted 1 week ago - Anonymous
We recieved our tickets on time and appreciate the quick service.
posted 1 week ago - JON DIAZ