Login
Start Free Trial Are you a business? Click Here

Stubhub Reviews

3.6 Rating 7,492 Reviews
B-
Happiness Grade
B-

Customer Service - Good

72.55%
Industry Average
Great customer service ! seats were amazing, tickets arrived when they were supposed to. Overall good experience
posted 6 days ago - Anonymous
Great service, constantly updated with my ticket updates and just an overall good experience!
posted 1 week ago - Anonymous
Easy to use service to get resale tickets
posted 1 week ago - Anonymous
Great app, great service, the reminders are super helpful and when your tickets show up on your phone before the event.
posted 1 week ago - C
The valet stated he knew nothing, go park it myself and when you leave call the valet service and we'll let you out.
posted 1 week ago - Anonymous
excellent customer service (Frncis). !!!
posted 1 week ago - Anonymous
The wait was very long for the tickets to be released, however, once I received the tickets things went smoothly. The times I did contact Stuhub the customer service was impeccable!! The staff I spoke with were most helpful and kind as it was my first time using Stubhub. Thank you.
posted 1 week ago - Sharon
Great support service when needed although tuckets should ge rekease at keadt obe day before
posted 2 weeks ago - Rod
That and, when I couldn't see my tickets on Stubhub, I reached out to customer service, and they told me I had to log into the venue's website for access.
posted 2 weeks ago - Anonymous
Wonderful experience with Stubhub. Excellent customer service, personnel very pro active in communication. I will definitely get my tickets again with you guys, I love the piece of mind that you provide with your fan guarantee.
posted 2 weeks ago - Emma