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Stubhub Reviews

3.6 Rating 8,120 Reviews
B-
Happiness Grade
B-

Customer Service - Good

72.43%
Industry Average
I've used Stubhub about 100 times since 2004 and have never had an issue with them or the tickets that I have purchased. And during the few times I have needed their customer service, they were quick and dedicated in their responses. Í feel safe and supported using Stubhub.
posted 1 day ago - James
Good price for a good event. Having live customer service agents who can be reached on the phone would be beneficial.
posted 2 days ago - Anonymous
Tickets were easy to buy and access for the event, and everything went very smoothly. Will use this service again.
posted 5 days ago - Doug S.
Excellent service. Great seller for tailgate party.
posted 5 days ago - Ed
Excellent options and service, made this really easy.
posted 5 days ago - Anonymous
The purchase was easy and prices market value. The Stubhub Team really helped with ticket download and made the experience wonderful. Great prices followed by great service.
posted 5 days ago - Todd
Went to see Bad Bunny in Lima, one seller didnt sent tickets on time they kindly exchanged another set of tickets for free. Fast and risk free service!
posted 1 week ago - Anonymous
My ticket was not released on time. I contacted customer service . The young man who helped me. Had to research how best to get me to the show. He called me back and sent me a new ticket not for the original seat, but the view was comparable. He was amazing. The show was fantastic. Thanks
posted 1 week ago - Vivi Bollien
I bought tickets to an NFL game and never received my tickets. Stub hub was so kind they replaced the tickets with better tickets! I feel safe buying from them and their customer service is amazing!
posted 2 weeks ago - Anonymous
Customer service reached out to see if I had any issues the day of the game, which was nice.
posted 2 weeks ago - Tara