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Stubhub Reviews

3.3 Rating 5,545 Reviews
B-
Happiness Grade
B-

Customer Service - Good

71.05%
Industry Average
Customer service chat was nice!
posted 1 week ago - Anonymous
Good prices good seats great service, easy to purchase.
posted 1 week ago - Anabel Lemus
Soooo much better than buying directly from Ticketmaster (even though the ticket had to be loaded into TM for use). Grateful. TM monopoly now equals poor customer service, especially on day of event.
posted 1 week ago - Beth
I was pleasantly surprised that even though the tickets were assured to be delivered prior to the event, they came through the same day I made the purchase. That put my mind at ease and I would use this service again.
posted 1 week ago - Mary Jo
excellent service and show was amazing!
posted 1 week ago - Anonymous
Thank you. The tickets were easy to obtain and the seats were very accommodating. Your service is amazing. Thanks again.
posted 1 week ago - Anonymous
Thank you. The tickets were easy to obtain and the seats were very accommodating. Your service is amazing. Thanks again.
posted 1 week ago - Anonymous
Excellent customer service from your on site concierge team at The Sphere addressing an issue getting my bar coodes up. On the negative side the obstruction notice was not clear that the dome would be almost totally obscured while sitting in $650 tickets. The picture of the seat locationns were dark and did not reflect the location issues.
posted 1 week ago - Stan Feig
Excellent service and very efficient
posted 1 week ago - Very good service and very trustworthy
Great service and fast. Thanks again
posted 1 week ago - Phil