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Stubhub Reviews

3.7 Rating 9,182 Reviews
B-
Happiness Grade
B-

Customer Service - Average

66.36%
Industry Average
Quick and easy. The fees are really high, but not problem getting the tickets. If I can't find a service that has lower fees, I will likely use them again.
posted 1 day ago - Anonymous
Had to call customer service about an issue but they were great and patient with me and fixed my issue. Thank you!!!
posted 1 day ago - Anonymous
Good tickets, good prices, good service. Used them many times, never a bad experience. Would definitely use them again.
posted 2 days ago - Anonymous
Was in south Florida and my home town Ottawa Senators were playing the Panthers. Picked up two tickets from Studhub (via SeatGeek). Tickets arrived almost instantly. No issues downloading the tickets onto my iphone. Although this turned out to be the Senators worst game of the season (down 5-0 after the first period), my experience with Studhub was excellent, and I have no hesitation in recommending this service.
posted 3 days ago - Dennis Doermer
Great service
posted 6 days ago - Anonymous
Great service. Easy to use and safe.
posted 6 days ago - Anonymous
Ease of ticket purchase process. Also, the inset picture models of the seats location was very helpful. This was 1,000,000 x's better than a "different ticket service" I just used at spring Training. WAY BETTER.
posted 1 week ago - Daniel C. - Scottsdale
Great experience, excellent service, everything went smooth. Thank you!
posted 1 week ago - Sayli Fernandez
Incredible customer service!!!! When my tickets were not transfer in time for the game, not only did Stubhub replace them but I was provided with seats in Row 2 in the lower section. TRUST on the amazing attention to client service provided by Stubhub, they will not disappoint.
posted 1 week ago - Claudia
good service
posted 1 week ago - Anonymous