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Stubhub Reviews

3.7 Rating 8,666 Reviews
B-
Happiness Grade
B-

Customer Service - Good

72.25%
Industry Average
Always a pleasure to work with this service to get tickets for anything never been nothing but love..
posted 1 day ago - Squad boyz
Excellent service from the customer support team behind the chat. They sorted out the issue with my tickets quickly.
posted 2 days ago - Anonymous
Tickets arrived almost immediately after the purchase, and entry was smooth. Great service.
posted 2 days ago - Anonymous
At 4:05 the tickets had not come, and I went to a virtual chat with customer service and while on with them, the tickets arrived to my AXS account.
posted 2 days ago - Anonymous
The parking pass worked. However, if the attendant had actually scanned the QR code I’m not sure it would have. It was a screen shot including iPhone info like time, battery percentage, etc. I spent about an hour with customer service trying to confirm the pass was legitimate. I won’t buy a parking pass from Stubhub again.
posted 2 days ago - Anonymous
Seats were as promised The ticket price was clear but very frustrating to find the service charges Seems you hide them just enough to make a seek rather than be upfront Thanks
posted 5 days ago - Jeff Windsor
It was my first time using this service and it was very easy and simple.I saved over half of the original ticket price and was very thankful!
posted 6 days ago - Brian P. Greer
I made a mistake on my email. This stopped my parking ticket from being delivered. I went on line used chat function then ended up with a person. she ended up getting the ticket to me by utilizing my Ticketmaster account. Spectacular service.
posted 1 week ago - Anonymous
Quick and good service
posted 1 week ago - Anonymous
Expedient service. It was a simple transaction that made things very easy getting into the ball game.
posted 1 week ago - John Adams II