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Stubhub Reviews

3.0 Rating 3,685 Reviews
B-
Happiness Grade
B-

Customer Service - Good

71.05%
Industry Average
Easy easy easy. Easy to find tickets, easy to buy, and easy to use them at the venue. I particularly liked the regular emails leading up to the show that gave me multiple links to find the tickets. I think the service charge is excessive but pretty standard in the industry.
posted 1 week ago - Garth
The Logebox seats at Petco Park were fantastic. Great view, great service. It was a friends birthday so I took her and 3 of her friends and they loved it. The tickets were easy to find on Stub Hub. Delivered right away at the cost that was advertised.
posted 2 weeks ago - Anonymous
Never a problem when ordering tickets through Stubhub appreciate the customer service
posted 2 weeks ago - Anonymous
Top notch service
posted 2 weeks ago - Anonymous
Great Service!
posted 3 weeks ago - Edwin C
I've used Stubhub many times over the years and I've always been pleased with the service and have never had any problems.
posted 3 weeks ago - Vanessa
Excellent service, convenient, reliable, and hurdle-free. Highly recommended!
posted 3 weeks ago - falconovich
Great seats, easy to use. Those service charges suck, but it seems like everyone else has them too.
posted 3 weeks ago - Rob K
Super easy ticket access and no problems at the door to get it. Really appreciated your service. I'll be using you again for SURE!
posted 3 weeks ago - Anonymous
I had some trouble with the site but overall all went well and I was very pleased with the service. the parking ticket linking into my balpark app was a great surprise.
posted 3 weeks ago - Bo