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Stubhub Reviews

3.8 Rating 10,304 Reviews
B-
Happiness Grade
B-

Customer Service - Average

66.21%
Industry Average
As usual, Stubhub provided impeccable service and total security.
posted 1 week ago - M. I.
Great service, highly recommend
posted 1 week ago - David
The concert was amazing! Getting the tickets was a bit of a hassle. I could not download the ticket and had issues logging into Ticketmaster to see the tickets - this process took me close to one hour. Customer service just told me to keep trying to sign onto Ticketmaster which wasn’t much help.
posted 1 week ago - Anonymous
A good experience ordering a ticket through Stubhub. Once I figured out what I was doing and set up an account I was away. Will use this booking service again, for sure.
posted 1 week ago - DC
Stubhub service fee was fair.
posted 1 week ago - Anonymous
Service fees per ticket was outrageous. I should have gone to the stadium to get the tickets. I purchased 8 tickets. Our seats were great for the game. No complaints there.
posted 1 week ago - Anonymous
Had no issues securing and downloading my tickets for the Pistons/Cavs game last night. Only issue is the relatively high service charges.
posted 1 week ago - Anonymous
I was kept updated on how and when to retrieve my tickets. The process was simple and straightforward. In addition to the great service,I was able to receive upgraded tickets the day of the performance.
posted 2 weeks ago - Estella Rencher
Great and reliable service
posted 2 weeks ago - Anonymous
Great service & a great baseball game experience
posted 2 weeks ago - Nemesio Jr. Casino