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Incompetent and poor customer service. They made an easy decision for me not to using their service ever more.
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posted 2 weeks ago
- Anonymous
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Really bad customer service got cut off 5 times whilst on chat without issue being resolved. Thinking about changing phone network
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posted 4 weeks ago
- Anonymous
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Please avoid at all costs their customer service is truly awful. I am trying to get out of a contract that ended in July 2023 they just keep charging me and then lie that I have asked to cancel. Honestly I have never dealt with a company this bad please save your grief and go elsewhere.
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posted 1 month ago
- Anonymous
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You should create a platform customer can reach out to you on. Learn from Amazon. They have an automated system that human being can swiftly reach out to customer. Three network is poor their customer service is so Wack and can be frustrating.
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posted 1 month ago
- Idris
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Endless calls and waiting times with customer service.
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posted 2 months ago
- Anonymous
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Nightmare on Queensway - My Horrendous Experience with Three Phone Service
Two and half years ago, I made a grave mistake that haunts me to this day – stepping foot into a Three phone store on Queensway in Bayswater, London.
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posted 2 months ago
- Isobel
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When having to call 3 customer service I am always tempted to drink a bottle of bleach before I make that call. Hands down the worst company I have ever dealt with
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posted 3 months ago
- Anonymous
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After nearly 18 months of complaints and troubleshooting without resolution to awful network service and several hours on the phone to a support team who would not faithfully acknowledge the issues I was having.
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posted 3 months ago
- ""
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I submit a claim to court because service not provided but company charged me every month
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posted 4 months ago
- Vad Ronal
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UPDATE: Called back to try bribing me with 25 and 50 piund payments but werent able to assure me customer service wouldnt continue to lie.
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posted 4 months ago
- ""