“Their team responded promptly, carefully reviewed every detail, and patiently addressed my concerns. Their dedication turned a stressful situation into a reassuring and positive experience.”
“After dealing with ineffective support elsewhere, robinsonevelyn was the first team to truly understand my situation. Their clear communication, professionalism, and commitment led to real results and turned a stressful experience into a smooth, reassuring one. This wasn’t just assistance—it was a genuine lifeline when I needed it most.”
“Their quick response and professionalism made it possible to resolve my withdrawal issue smoothly. I truly appreciate their clear communication and the support they provided throughout the process.”
“As soon as I reached out to their team, I was struck by how swiftly they replied. They didn’t leave me waiting for days or provide unclear responses. Rather, their customer support team responded promptly and paid close attention to my issue. They demonstrated great patience while I clarified what occurred and what I required. They clearly aimed to thoroughly comprehend my circumstances prior to providing a solution”
“My experience with Michaelandrew and his team was exceptional from start to finish. Their team responded to my inquiry much faster than I expected and took the time to truly understand my issue. Unlike many online services, they were patient, attentive, and genuinely cared about finding the right solution rather than rushing through. Their professionalism and empathy made me feel valued and supported throughout the process. In the end, everything was resolved smoothly — and I did receive my cashback”
“Iwithdrew €140 from Travelex ATM at Terminal 2, and was charged £157.30 to my UK bank account. This reflects an exchange rate of 1.123, whereas the rate displayed on their website at the time was 0.88. The difference between these rates is 0.2435, which results in an apparent overcharge of approximately £34.10.
A massive sticker on ATM advertises “zero commission,” so I am unsure where this significant difference originated or where the additional amount went. Unfortunately, the ATM did not display clear exchange rate and didn't provided me with a receipt for the transaction.
At the time of withdrawal, I was accompanied by my severely autistic son, who was experiencing a distressing episode in the early hours of the morning. This made it difficult for me to notice and address the discrepancy immediately.
I emailed them asking to provide me with a full breakdown of the transaction, including:
1. The exchange rate applied.
2. Any hidden fees or charges.
3. The reason for the difference between your advertised rate and the rate used.
However their response didn't not include the what I wanted to know. Their fine prints are as bad as the lown shark's ones or even worse.
Avoid using their atms, as it is a day time robbery.”
