Watches2U Reviews

1.8 Rating 69 Reviews
C-
Happiness Grade
Read Watches2U Reviews

Phone:

0208 688 5748

Location:

PO Box 2041

C-

Customer Service - Average

56.00%
Industry Average
Ignoring emails they don't want to reply... what a service...
posted 6 years ago - Anonymous
Their customer service is so bad, that to describe it would be ineffable, it really is that bad.
posted 6 years ago - Mohsan
Their customer service is so bad, that to describe it would be ineffable, it really is that bad.
posted 6 years ago - Mohsan
Didn't even address me by name! This apparently was from the director of client services.
posted 6 years ago - Anonymous
Here is the last mail I had from them! Now I'm getting ignored completely! Never experienced anything like it! This mail just describes the unprofessional customer service this company have!!! Dear Sir, Thanks for your email .
posted 6 years ago - Claes
Worst customer service I ever experienced in my life!!!! They sent me the wrong watch so I wanted a refund but they declined it and said to return the watch and when they received it they would send me the replacement.
posted 6 years ago - Claes
Poor customer service regarding returns. Lady on the phone very unprofessional and lacked customer care.
posted 6 years ago - Anonymous
Id heard good things about the website but i think the customer service department needs a lot of training and wont be recommending to my family and friends.
posted 7 years ago - Anonymous
DONT ORDER OF THIS WEB SITE THEY TAKE YOUR ORDER AND CANCEL IT THEN WITHHOLD YOUR MONEY FOR UP TO 7 DAYS I STILL HAVE NOT RECIEVED REFUND SO I WILL MISS OUT ON A CHRISTMAS PRESENT AS THEY ARE HOLDING MY MONEY.. AWFUL CUSTOMER SERVICE
posted 7 years ago - CLAIRE
Dear potential Watches2U Customers, Do not use this service.
posted 7 years ago - Wil