Yoox Reviews

2.2 Rating 148 Reviews
E
Happiness Grade
E

Delivery - Slow

40.00%
Industry Average
We will put our best effort to avoid attempting a delivery I tried to cancel 4 different times through email, their website social media and PayPal.
posted 5 months ago - Raquel Chapa
So the 2-6 days delivery time is actually 7 + 6-8 business days - meaning that instead of about a week I might be looking at 3 weeks.
posted 1 year ago - Jon S
I was disappointed to discover that I had paid for home delivery and the parcel was without warning delivered to a collection point.
posted 1 year ago - Anonymous
I have ordered some shoes from Yoox and after waiting weeks to get them, delivery service had left them in the hallway instead at my doors (even though I left clear address with apartment number to Yoox) so the item got stolen.
posted 2 years ago - Stefan Popovic
My last order was placed January 6. In three month, no delivery and no refund, just empty talk from what they call “customer service”. Total disappointment.
posted 2 years ago - Anonymous
Paid £9 for a home delivery, never recived it , my parcel end up somwhere in collection UPS point miles away.
posted 2 years ago - M
I get then told I need to supply the delivery guy with 3 copies of the form!! Ffs….
posted 2 years ago - Anonymous
, returned the items and never get a refund, i decided to use cash on delivery for next purchased items it went alright.
posted 3 years ago - Adrien
Order an item for a birthday. Website said delivery between 3 to 5 days. It's been 6 days and I still didn't receive tracking number !!! This website is a scam!
posted 5 years ago - Anonymous
MOST OF THE TIMES FREE DELIVERY AND VERY VERY EASY RETURNS
posted 6 years ago - Viktoria Koutsoukou