Yoox Reviews

“ Customer service was rude and unhelpful. ”

“ Then when I contacted customer service they still said I was in the wrong and I had ordered the size they sent this has cost me £18 uk pounds for their mistake I’m out of pocket because of this and their mistake. ”

“ Very poor customer service and they are breaking the law. This company is keeping part of my money spent on the delivery fees when they are the ones who made a mistake sending me a completely wrong shoe size (38 instead of 36). Under the UK law, I am entitled to a full refund if the item delivered is not as described. Embarrassing. ”

“ The selection of clothing is not as good as before, and the customer service has declined significantly. ”

“ Sizes inconsistent, false descriptions, final sales, items are missing in packages, but they charge you for them, rude customer service. ”

“ How could something like that even be shipped?! Customer service only replied to my emails once, saying they needed time to sort it out. ”

“ at customer service chat they close the conversation badly and they didnt gave me an clear answer at 12 mails that i sent it. ”

“ I’ve had multiple terrible experiences with them, and their customer service is just as bad as their quality control. ”

“ Terrible terrible service Recived the wrong size and no return lae now struggling to return the item but Can not Very bad customer service ”

“ Very poor customer service product returned and no refund 3 month later ”