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Zooplus Reviews

3.9 Rating 140 Reviews
C
Happiness Grade
C

Delivery - Average

60.00%
Industry Average
“ I have only once had to contact customer services (yes the packaging can be easily damaged by the delivery process), I was informed in less than 24 hours that I was being sent replacement food which then arrived 3 days later. ”
posted 9 months ago - S Autrey
“ Excellent condition for my products. Very fast delivery. ”
posted 1 year ago - Andreas Tzouros
“ This is a fantastic company my orders are usually delivered very fast ( had a couple take a few days longer but we can't blame Zooplus because they send there orders it's usually the couriers fault ) they have a fantastic reward program so you get free gifts and sometimes they pop a freebie in with your parcel. They try to keep prices fair and offer free delivery. I highly rate this company. ”
posted 2 years ago - Shelly Bates
“ Excellent well priced service, quick delivery ”
posted 5 years ago - Natalie
“ delivery became incredibly slow. Every time I order something from Zooplus, I wait for almost a week to receive an order. ”
posted 5 years ago - Anonymous
“ Fabulous service and quick delivery. Nice surprise present for Dodger (lasted 5mins with Dodger the Jack Russell). Would not hesitate to use again and recommend highly. Mary Whelan, Benidorm. ”
posted 5 years ago - Mary Whelan
“ I have been a Zooplus customer for many years, and find they give a ABSOLUTELY FANTASTIC SERVICE 100% Excellent prices, even cheaper with the discount option, prompt delivery service, I’ve never had a problem, Customer service were very helpful and considerate when i let them know I had to have Ben my lovely Golden Retriever aged 13 1/2 years put to sleep. Well done Zooplus !!! ”
posted 6 years ago - Anonymous
“ Just want to commend Zooplus for how brilliant they have been with my recent order. I was given the complete runaround with Yodel on the delivery of my dog's food (a special diet which is the only food he can eat!). Zooplus were amazing and sent a re-order which arrived in 2 days with DPD, even in these current circumstances! They are so lovely to deal with too! Can't thank them enough! ”
posted 6 years ago - Fiona Peggy Cooper
“ Excellent prices and delivery service highly recommended ”
posted 7 years ago - M Hayward
“ Competitive prices and often have offers. Prompt delivery. Good customer service. ”
posted 7 years ago - HELEN GOODWIN