“I was pleasantly surprised. Everything was smooth and practically effortless … site is easy to navigate, payment method was easy, feedback was prompt and professional.”
Thank you for your review! We're thrilled to hear that your experience was smooth and effortless. Our goal is to provide a user-friendly website for easy navigation and a seamless payment process. We're glad that our prompt and professional feedback added to your satisfaction. We appreciate your support!
“These people.wete patient worked all along to solve my issue took time but the matter was resolved in this challenging complex system to navigate that sometimes. Is out of our control. Content with my quality purchase hope to buy again soon . These shop is original!! And has quality products”
Thank you for your patience and understanding. We're glad we could resolve the matter for you. We appreciate your satisfaction with your quality purchase and hope to serve you again soon. Thank you for choosing our original shop for quality products.
Thank you for being a repeat customer! We appreciate your continued support. It's great to hear that our delivery is quick and that you're satisfied with the quality of our products. Your satisfaction is our top priority, and we're delighted to have earned an A1 rating from you. We look forward to serving you again in the future.
“Great customer experience for me. The only aspect that could have been better was that one of my items was out of stock for domestic shipping and required shipment from another country which resulted in increased shipment time.
I was contacted about the stock issue and a rep worked with me to get a solution. Communication was excellent throughout the process.
Product was as described and arrived undamaged.
I will definitely order from here again.”
Thank you for your feedback! We apologize for the inconvenience caused by the out-of-stock item. However, we're glad that our representative was able to work with you to find a solution and that the communication throughout the process was excellent. We appreciate your understanding and are pleased that the product arrived undamaged and as described. We value your support and look forward to serving you again in the future.
Thank you for your kind words! We pride ourselves on providing fast service with a friendly staff. We appreciate your support and look forward to serving you again.
Your recommendation means a lot to us, and we're grateful for your support. We're committed to providing you with excellent service and high-quality products in the future as well.
Thank you for your positive review! We're glad to hear that our shipping is as described, our products are high quality, and our customer service is excellent. We appreciate your support and look forward to serving you again in the future.
Dear Simran,
We are sorry for the inconvenience you have been through
The situation is that the US Postal Service had lost you shipment and it does not depend on us
Even more of that - we have reshipped your items for free, that is not even a part of our reshipment policy, as we did everything the best way on our side
So you have received your order, and I guess that with any other company, you wouldn't receive anything
Also, it is not the fist time you order with us and you know that we always deliver. Regarding this situation - wasn't our fault that the postal service had lost the shipment and we took this on us, reshipped everything to you without any additional payment.
Giving us a negative review is unfair in this situation. As we did more than we promised to do. Also, the rest 2 of your orders shipped without any issues, the problem happened with only one. We ask you to revise your opinion regarding our company.
Best regards,
Administration
Thank you for your positive feedback! We're delighted to hear that you are satisfied with our product and customer service. We appreciate your support and look forward to serving you again in the future.
Thank you for your fantastic review! We greatly appreciate your kind words and are thrilled to hear that you found our service to be fast, friendly, and communicative. We look forward to serving you again in the future. Thank you for choosing us!
“I have ordered from them more than once, and they have always delivered quality products every time. Customer service and communication with the company is excellent.”
Thank you for sharing your positive experience with us! We're glad to hear that you had a great experience and found our product to be excellent. We appreciate your feedback and hope to serve you again in the future.
Thank you for your positive feedback and recognizing the great quality of our products. We noticed that you rated us with 4 stars and would appreciate your insights on how we can improve further to earn a 5-star rating. Your satisfaction is our priority, and we value your feedback.
Thank you for your feedback! We're thrilled that you had a positive experience with quick delivery and great packaging. We're glad you're happy with your purchase.
