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A1smartshop Reviews

4.8 Rating 163 Reviews
F
Happiness Grade
F

Refund - Difficult

0.00%
Industry Average
wanted to return defective item, they did not answer any emails and also removed my account so that I could not contact them directly. I had only emailed twice, and they removed my account after the first request. No intention of refund and no customer service, do not use.
posted 1 year ago - ""
A1 agreed to pay for the postage but asked that I pay and they add it to the refund.
posted 2 years ago - Phil
Aftersales customer service is non-existance. Order has been returned, and no one bothered to pick it up and no refund was happening They do not care about your order until you chase them. Do not use them. Do not use them. Do not use them. And do not expect refund from them. fraud company
posted 3 years ago - Ambrose Kan
For what? Eventually, after exchanging numerous emails to nowhere I had to ask PayPal for a refund, which I fortunately received.
posted 5 years ago - Anonymous