“I have ordered a Xiaomi Mi Watch from this website.
Their prices are good, the website design is fine and my product arrived in the estimated time over their shipping information page.
Yet, the tracking number provided did not work for around 7 days. I was reading other reviews of this website and found out that my tracking number was only visible through yuntrack DOT com.
I have no problem receiving my item from China, but at least give me the proper tracking website!
Any way the customer service replied pretty fast, and the item I have bought seem to be working well.”
“Communication, etiquette and customer service is very poor. They're not interested in resolving the issues and in customer satisfaction. Royal Mail confirmed my parcel was lost and A1 was informed about that a couple times but they kept insisting I needed to wait longer. For what? Eventually, after exchanging numerous emails to nowhere I had to ask PayPal for a refund, which I fortunately received. In the end, I didn't even hear a word from A1, no feedback whatsoever. I won't be returning and won't recommend them to anyone.”