“I’m really impressed with Aax support. (aax•us•com) The team was friendly, patient, and very helpful throughout the process. They made sure my issue was fully resolved. Great customer service experience!”
“I previously used aax, and at some point the old website was no longer accessible, which caused concern because I still had an account and activity associated with it. At first, I wasn’t sure what had changed or where to continue.
Later, I learned that the platform had moved to a new domain, (aax•us•com), and that existing users needed to continue on the new website. After reviewing the information provided, I followed the required steps to proceed.
The process took some time, but once completed, I was able to sign in successfully. I had access to my account again, including my funds, and everything appeared as expected.
Although the situation was confusing at the beginning, it became clear after following the guidance. Based on my experience, the transition to (aax•us•com) was handled properly, and I’m satisfied with how it turned out.”
“I had 12,000 USDT in my aax account, which I lost access to after the hack. However, after being asked to merge my account with aax.us.com, I was able to regain access and successfully recover my funds.”
“Exchange is making a significant effort to ensure all their users recover their funds. I was a victim of aax Exchange when they requested users to merge their accounts with their new website. Thankfully, I successfully merged my account on **aax.us.com** and was able to retrieve my money.”
“Aax is paying back all there user's I was asked to merge my account and I did so and I was surprised when I receive my money to my account thanks very much to aax.us.com”