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AbeBooks Reviews

2.0 Rating 178 Reviews
F
Happiness Grade
F

Refund - Difficult

22.73%
Industry Average
I ordered a total of 6 books with the description as GOOD... 3 was acceptable.. 1 lost in the mail 3 weeks still working on a refund .. 2 was/is not as described 1) no dust cover and crippled pages 2) water damage, visible mold/mildew on pages, cut on spline
posted 1 month ago - Anonymous
I contacted the seller to see if I could get a refund on the shipping since the book did not get here at the expected time frame.
posted 1 month ago - Martin Ramsey
It won't help to request for a refund.
posted 2 months ago - Anonymous
Buyers beware: They didn't ship my order and didn't give me a refund - after many emails the repeat story was this... AbeBooks has forwarded your inquiry to Indiana Book Company , This is only a confirmation that your message has been sent. The bookseller will reply to you. The "bookseller" didn't reply and no refund was given to me after repeated requests. I would not recommend and will not use this company again.
posted 2 months ago - Anonymous
No refund after 3 weeks Bought 2 book from them. 1 unfortunately I didn’t realise was in German. I returned the book to them. They have had it for 3 weeks now and I’m still waiting for my refund. No contact from them just automatic replies. Absolutely fuming. Awful service. Avoid.
posted 3 months ago - Lee Bushaway
I stated I wanted a full refund and to return the book (at buyers expense).
posted 6 months ago - Miriam
I tried to get a refund and couldn’t request a refund until Aug 30 if it wasn’t delivered.
posted 7 months ago - John B
I ordered a set of bedtime stories almost a year ago. Never received the books. Asked for a refund and they won’t even answer my emails
posted 7 months ago - Tandy Wilson
book never showed up and they want me to do the work of trying to get a refund from a different bookseller or tdelivery company, poor communication
posted 10 months ago - john noble
I ordered a book over a month ago and never received it and have not received a response from AbeBooks about the book or a refund. I am totally discussed by this company and will NEVER order there again
posted 1 year ago - Kim McCarty