AbeBooks Reviews

Name: AbeBooks
Rating: 2.02

2.0 Rating 185 Reviews

25 %

of reviewers recommend AbeBooks

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2.0

Based on 185 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

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AbeBooks 1 star review on 5th March 2025

Anonymous

AbeBooks 1 star review on 8th November 2024

Anonymous

Anonymous // 01/01/2019

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“My first order from them was shipped from Colorado to Texas in order to get it to Oregon. It never arrived and I did get a refund. On my second try, I selected my book and entered the credit card information for two cards that have always worked for other merchants. The site would not recognize either card, and I finally gave up. I am not sure I will bother to try them again.”

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Posted 2 weeks ago

“Worked for almost an hour to order a book from Abe Books. Selected the book and put it in my cart. Then tried to set up an account to buy, which they require. Tried on my iPhone & Mac book. Verification code didn’t work in either. After many frustrating attempts to order the book, I gave up and ordered the same book from Amazon - a breeze. Lesson learned, don’t waste your time trying to order anything from the Abe Books website.”

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Posted 4 weeks ago

“Very poor customer service. Do not bother selecting priority postage as Abe Books will not honor this. I select priority postage as I wanted to receive the book within the 3 working days stated. It was sent by Royal Mail 48h tracked, but the tracking showed that the post office only received the book on the 3rd day after my order, so it was never going to arrive on time. When I complained to Abe Books about this, they said that any late delivery was down to the courier and they would not provide a refund. Poor service all round, I will not be using Abe Books again.”

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Posted 1 month ago

“I would like to thank abebooks.com for selling my Autobiography Certainly not a Celebrity, what they are doing is helping young cancer patients who I have seen at CWard Gold Coast University Hospital, it is very sad so thank you so much 😄”

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Posted 2 months ago

“Terrible service. Try to charge more once place order.”

Helpful Report

Posted 4 months ago

“Hello. I purchased a book which was in good shape, but had a VERY PUNGENT ODOR which did not go away. The odor was so strong that my husband asked me to leave the book in the garage because it made the room smell. It even left a bad odor on my hands when I handled the book. The pages were yellowed which I would not have minded if there wasn't such a strong odor. I contacted AbeBooks but was told that "Unfortunately, when grading our items the smell is not taken into consideration". I could have sent the book back if I was willing to pay return shipping which I chose not to do. It is still sitting in the garage and will unfortunately be thrown out.”

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Posted 4 months ago

“Found the book, put it in cart, agreed to price and shipping, then paid for it. They came back and asked for more money to ship my order.”

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Posted 4 months ago

“My book from Jan’s Collectables in Bethany MO arrived on time, was beautifully packaged, well wrapped to protect the book, was in good condition as advertised and she included a hand written thank you card and a little bonus gift. I believe AbeBooks is made up of individual sellers and a bad review that does not identify the individual seller is a disservice to the good sellers.”

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Posted 5 months ago

“My book order from The Book Scot was shipped promptly, was well packaged to protect the book and was in good condition, as advertised.”

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Posted 5 months ago

“The delivery of book (as a gift) was promised in 4 to 7 days. It is now 13 days and books has not been delivered yet! It is at its destination Post Office, but apparently is in some kind of delivery limbo. I will never buy from this website again. I sent a message to customer service and have not heard back. Never, ever again.”

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Posted 5 months ago

“I ordered a book only to have them contact me and tell me they needed another $33 for shipping because it was a very heavy book. Did you that when they quoted the first shipping charge. Crappy company crappy service.”

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Posted 6 months ago

“Book was not delivered, returned due to a USPS error. (I have written admission of this.) Abebooks would not try to resend the book without charging another shipping cost + a penalty. USPS confirmed that if they tried to ship it again, there would be no charge. Unfriendly email customer service that was clearly a bot, no person willing to help.”

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Posted 6 months ago

“I ordered a total of 6 books with the description as GOOD... 3 was acceptable.. 1 lost in the mail 3 weeks still working on a refund .. 2 was/is not as described 1) no dust cover and crippled pages 2) water damage, visible mold/mildew on pages, cut on spline”

Helpful Report

Posted 6 months ago

“I ordered a 1st edition book on February 6, 2026. I recieved the book on February 18, 2026. I paid for the three to six day delivery option. The seller (Tolkien and OZ Books at Belcore Books) took the money and shipped it media mail through USPS. I contacted the seller to see if I could get a refund on the shipping since the book did not get here at the expected time frame. The seller told me he would only refund $5.50 of the cost (media mail price) and that he or she hadn't figured out the shipping yet. I sent him a PDF of the same book he or she had posted for sale with the same shipping options and said that I didn't believe what he or she was telling me. I have not recieved the $5.50 as of this posting and don't expect to recieve it. The book I recieved is not a 1st edition. This seller by alrights is a scam artist. So buyer beware of this paticular seller on this website.”

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Posted 6 months ago

“I ordered a book two months ago and have still not received it. The USPS waybill number provided does not exist on the USPS tracking system. When I contacted the seller, I was told they would include the book in a “second shipment” and that if the first book ever arrived, I would need to send it back. It won't help to request for a refund. I then requested the new (second) waybill number, but to date I have not received any tracking information and no delivery has taken place. Based on my experience, I strongly advise others not to use this seller, as this transaction shows multiple red flags consistent with a scam.”

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Posted 7 months ago

“My son just received his Space Jam book from AbeBooks. He is so happy with his book and they took such good care of packaging the book so it got to him in perfect shape! I think his face says it all!”

AbeBooks 5 star review on 27th January 2026

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Posted 7 months ago

“Buyers beware: They didn't ship my order and didn't give me a refund - after many emails the repeat story was this... AbeBooks has forwarded your inquiry to Indiana Book Company , This is only a confirmation that your message has been sent. The bookseller will reply to you. The "bookseller" didn't reply and no refund was given to me after repeated requests. I would not recommend and will not use this company again.”

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Posted 7 months ago

“Bought a book from greatbookpricesuk via AbeBooks and waited nearly a month with no communication from seller. The book eventually arrived in a flimsy package from the USA but was fortunately undamaged. No communication from seller. I don't think I will buy another book from AbeBooks as the poor reviews reflect my experience. EBay is not mush better, I recommend a visit to your book charity shop instead.”

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Posted 7 months ago

“No refund after 3 weeks Bought 2 book from them. 1 unfortunately I didn’t realise was in German. I returned the book to them. They have had it for 3 weeks now and I’m still waiting for my refund. No contact from them just automatic replies. Absolutely fuming. Awful service. Avoid.”

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Posted 8 months ago

“My first order did not arrive after having waited for a month. Estimated arrival date was a month from when it was supposedly shipping (which was the following day after the order was placed). I contacted the seller (WeBuyBooks UK) regarding this and got a replacement sent however when this book arrived it was not in the condition described "unread and in almost perfect condition". When contacted regarding this I was initially offer 4 pounds in compensation. I stated I wanted a full refund and to return the book (at buyers expense). I was then offered a 50% refund. Again I contacted the seller stating this is not acceptable and would like a full refund and to return the book. A few days later and no communication I have received a full refund. This was an extremely frustrating experience and I would not recommend anyone by from the buyer or this site in general.”

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Posted 11 months ago

AbeBooks is rated 2.0 based on 185 reviews